Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies
Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies
Active

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies
Active

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies
Active

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Business Analyst


Company:VelocityLocation:United States
Posted:Tuesday, March 7, 2023
Job Description:
General Summary: Seeking a Business Analyst with a strong background in managed services to join our Business Analytics and Reporting team, assisting Velocity in delivering a superior customer experience. This position reports to the Manager of Business Analytics & Reporting and has no direct reports. The incumbent will be responsible for generating regular internal and external reports. You will work closely with our Customer Success teams to understand the reporting needs of our clients and Velocity Management teams to deliver performance indexes.   Principal Duties and Responsibilities: Gather data and build presentations for internal and customer quarterly business reviews (QBR) Build reports and dashboards for customers and Velocity leaders Aid the dispatch team in the deliverables recovering process Create and maintain strong working relationships with our team leaders Provide operational oversight for services delivered to our customers Ensure our support and engineering teams are meeting or exceeding our Service Level Agreements (SLAs) Manage and perform technical communications with internal parties Manage and contribute to our internal documentation as needed Other duties and responsibilities, as assigned This position may provide support off hours as required Knowledge, Skills and Abilities Required: Strong organizational skills, and ability to multitask to meet tight deadlines Excellent Microsoft Office skills (Excel, Word, PowerPoint, and Outlook) Excellent communication and interpersonal skills, with the ability to build strong relationships with internal teams Ability to identify and resolve issues in a timely manner, with a focus on continuous improvement Qualifications, Experience and Education: ·Preferred — Bachelor’s degree in technology or equivalent technical experience (5-years) Preferred — Experience with Smartsheet or other PPM tools Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7885a88675eead0186bcace8da7973&source=&lang=en
Click Here to Apply Now
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =