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Professional Services Engineer

Company:LittlefishLocation:Nottingham, England, United Kingdom
Posted:Thursday, March 25, 2021

Job Description:

Come and join the Littlefish team!

Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres.

Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language.

About the opportunity

Littlefish are seeking a Professional Services Engineer to join our team to provide technical expertise across a range of customer projects, from Microsoft Azure and Office 365 migrations to Windows 10 and Intune transformations. As the Professional Services Engineer, you will deliver projects end-to-end, inclusive of design work, implementation, configuration, testing, documentation and fully supporting the process of acceptance into service.


The ideal candidate should have a minimum two years of experience or more working within the IT Services Industry actively delivering Projects.


As the Professional Services Engineer, you will be home based, however with role will require frequent travel to client locations to complete project requirements, therefore candidates must also have a full driving licence and willing to travel.


Professional Services Engineer Duties and Responsibilities

Working with the Client and Littlefish Project Management teams to scope out project activity.

Design and implement the agreed solutions.

Create accurate and detailed project documentation and test plan.

Liaise with internal Infrastructure team to complete the handover to support activity.

Strive to achieve and maintain certification in the primary technologies within defined area of expertise.

Participate in and champion Littlefish Development initiatives


What we are looking for from you


Must have full driving licence and willing to travel to client locations as required to complete project requirements.

Microsoft MCSA: Windows Server 2016


As an experienced Professional Services Engineer working within the IT Services industry, you must have experience in:


Planning and Documentation of technical solutions.

Implementation, configuration, testing and troubleshooting technical solutions.

Good written and verbal communication skills to assist translation of complex technical subjects for sometimes non-technical audiences.

Conduct internal handovers into support upon project completion.

Typically, this level resource should have two years of experience or more working within the IT Services Industry.


What would make your application stand out?

CompTIA Security+ Certified Security Professional

Mimecast Technical Specialist

Datto Continuity Technical Specialist

VMware VCP

Cisco CCNA

Experience of creating high quality technical documentation detailing configuration of work completed during project engagement.

Participation in project pre-sales activity and design work.



Training and development – the Littlefish Academy rewards you as you progress & learn

Bonus schemes – ‘Starfish’ and Values Recognition Awards to those who go ‘above & beyond’ and exceed customer targets

Casual dress policy and breakout facilities with table tennis and gaming

Complimentary food & drink – unlimited fruit & refreshments, Pizza Fridays, company social events and more


Life at Littlefish

When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience.

This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey!

Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations.

So, if you feel like you can make a tangible difference, apply today, and join us on the journey.



Click Here to Apply Now

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