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Engineering Manager, Site Reliability (Remote)


Company:TelnyxLocation:Chicago, Illinois, United States
Posted:Friday, February 4, 2022

Job Description:
About Telnyx Telnyx is a global communications platform and partner that powers carrier-grade services on an in-house built,  private, cloud-agnostic IP network. We power voice, messaging, video, wireless, numbering, fax, security, and networking solutions for businesses all around the world. Whether we’re processing mission-critical communications, hosting enterprise-grade contact centers, or powering simple in-app messaging and calling, our APIs make secure, high-fidelity connectivity the new standard. We’re working to democratize worldwide access to real-time communications over the internet. About You You’re comfortable with directing and bringing out the best in diverse personalities and skill sets and you’re driven to continuously learn and champion new technologies and ways to work. The Opportunity We’re looking for people with a strong background or interest in building successful teams. The Infrastructure & Network team, aka the Platform Team, within the Technology department manages critical infrastructure technology for Telnyx. They're responsible for the design, operations, and support of a wide range of technologies, including data center engineering and operations, data management including backup and archive, support of large compute, storage systems and core server infrastructure, and all related technical support. Conduct regular 1:1s with teammates to ensure everyone has a voice in creating a healthy and dynamic environment Define key metrics to identify and address factors inhibiting the effectiveness and engagement of your teammates Partner with your product and engineering peers to ensure we add business value and deliver what we promise, while keeping in line with our technical strategy and best practices Actively sponsor your teammates by finding opportunities that promote their continued growth in areas that match their interests Problem-solve with your teammates through a combination good questions and advice, informed by your own experience as an engineer Synthesize your observations and others’ into coherent and actionable feedback that reinforces your teammates’ strengths and addresses their weaknesses Develop a proactive and credible voice within the larger engineering division, raising the visibility of your team and aligning them with the rest of the division Ensure your team is balanced and appropriately sized through active recruitment as well as a deep understanding of the roadmap and your team’s strengths and weaknesses   What We're Looking For Experience working in operations or infrastructure in a DevOps or SRE environment. Proficiency with at least one language (Python, Ruby, Bash, Go) Working knowledge of AWS and GCP Proficiency with Linux Experience with at least one automation tool (we use Terraform and Ansible) Experience with logs and metrics collection and analysis Experience with distributed systems such as a microservices or service oriented architecture. A leadership philosophy that revolves around authenticity, service, and a quiet ego Excellent communication skills, written and verbal Bonus Points For You take a thoughtful approach to decision making, knowing when to move fast and when to long-term optimize. You want to work in a fast-paced, product-driven environment. You keep up to date with the latest technologies and patterns, and enjoy sharing what you’ve learned. #LI-KG1 #LI-REMOTE How we work Telnyx is a diverse, inclusive organization focused on solving problems, building intelligently, and documenting our logic. We’re a CPaaS and networking leader, with industry experts and engineers who have built our cloud-agnostic platform in-house, from the ground up. We’re a concierge customer success team and a 24/7 support team. We’re a communications partner, focused on agile innovation, not a telecom slogged in antiquated processes and anti-competitive regulation. We’re an enterprise-grade conversation enabler, powering the global, enriched, multi-channel communications that today’s customers demand. We're looking for people with passion, grit, and integrity. We believe in transparency, proactivity, and mutual respect. We provide the high-grade tools that help you do your best work, and keep up the collaborative habits that help everyone stay in the loop. No matter where you're based or which team you’re on, you’re plugged in, supported, and helping to shape the future of communications.  Perks Unlimited Paid Time Off (PTO) for full-time and contract employees Annual professional development budget Home Office Setup Perk Volunteer Days Top-notch equipment Fitness & wellness stipend Monthly home cleaning stipend You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives, rigorous thinkers and assumption challengers. Are you ready to join us? Source: https://boards.greenhouse.io/telnyx54/jobs/4772277003
Click Here to Apply Now

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