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EXECUTIVE MEMBER
Diana Syahriyanti
Contact Center Departement Head
109
MEMBER
Vishala Raman
Head of Customer Care
181

National Partner Manager


Company:DialpadLocation:Austin, Pennsylvania, United States
Posted:Friday, July 21, 2023

Job Description:

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

The Channel Team is part of the global Dialpad Sales team. The global Sales team is made up of Sales Development, Channel, Enablement, SMB, Mid-Market and Enterprise teams - All teaming with unbridled passion and grit. Our Sales team works closely with our Channel Partners to help businesses solve complex communications problems felt by companies around the world. 

Dialpad’s National Channel Manager will be responsible for managing Strategic Partnerships with Technology Solutions Distributors and National Solution Providers with the goal of further accelerating and developing Dialpad’s Channel Program. In this role, you’ll combine your business development and account management skills to expand and strengthen Dialpad’s partnership with the TSD and their partner ecosystem. You’ll leverage your communication and presentation skills, both virtually and in-person,  to train and enable partners on Dialpad. Your attention to detail and ability to analyze data will allow you to build and execute an evolving GTM strategy. 

Dialpad’s Channel Team plays an essential role in growing pipeline, revenue and mindshare in the partner ecosystem. This team collaborates closely with Sales, Enablement and Marketing to constantly improve our GTM strategy and deliver a best in class Channel Program.

Your role

As a National Channel Manager, you’ll further accelerate and develop Dialpad’s Channel Program. You’ll work closely with the AVP, National Partnerships and Channel Sales leaders on GTM strategies specific to the territory and TSD. You’ll also help create partner recruitment and development initiatives with the goal of increasing new partner activation. In addition, you’ll work with the Channel Marketing team to manage annual sponsorships and oversee pre/post event activity to ensure a ROI. 

This position reports to our AVP, National Partnerships and has the opportunity to be based remote or within one of our primary hub offices. 

What you’ll do 

Skills you’ll bring

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Source: https://boards.greenhouse.io/dialpad/jobs/6771724002
Click Here to Apply Now

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