Company:	Littlefish	Location:	Nottingham, England, United Kingdom
Posted:	Thursday, June 30, 2022

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Job Description:

Come and join the Littlefish team! Infrastructure Engineer - 3mth FTC (400/day) Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.  Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow.​ So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role: Littlefish is looking for an Infrastructure Engineer to join us in Nottingham. Our Infrastructure engineers have a background across multiple technologies with experience in resolving back-end infrastructure issues. They’ll be comfortable working on their own in resolving client issues, including communicating with non-technical staff in the company and clients. Clear thinking in how we investigate and resolve incidents will be critical, we expect our engineers to demonstrate clear evidence-based thinking. Whilst the majority of the work will be resolving inbound technical issues, some of these may be complex or sensitive and need special handling. The infrastructure engineers will also from time to time be engaged in major incidents for their clients, however will have the support of Senior Infrastructure Engineers where required. Outside of incident resolution, we also expect our engineers to carry out non-standard work requests, changes, assist other engineers in issues that they’re struggling with and participate in continuous improvement activities What you’ll be getting up to on a day-to-day basis: Provide proactive 3rd line support for the technology within Littlefish support remit. Where you have the skills, you may be asked to support additional technologies such as storage, networks or citrix etc Act as a technical escalation for the internal technical teams. Work with Service Managers and Team Leaders on escalated issues Provide technical expertise and resource to projects and transitions Monitor and progress incidents, changes and requests assigned Maintain service levels across the team Provide support, coaching and mentoring to other team members in your areas of expertise. Play and active role in operational acceptance, defining standards processes and procedures. Create and maintain knowledge base articles around core internal and customer technologies What will ensure your CV stands out from the crowd? Minimum two years minimum experience in a similar role Proven experience with Azure/AWS in an enterprise environment. One of the following: MCSE, VCP, CCA, CCNA or relevant experience Substantial experience maintaining Windows server infrastructure Working with service management tools to manage changes, incidents, problems and requests MS platforms such as AD, SCCM, Azure, O365, and windows networking. Switches and firewalls, backup technologies, SaaS, PaaS AV platforms Security principles Any experience of VMware, Hyper-V, Network security management, PowerShell What can we offer you? Through our one-of-a-kind training programme, the Littlefish Academy, you can increase your earnings by £4,500. The Littlefish Academy is a structured learning and development program that gives you the opportunity to improve your technical ability, enhance the quality of service you provide to our customers and increase your earning potential. Referral bonus scheme of £800 when you successfully refer a friend. Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare, i.e., Dental, Optical, Physio, plus much more! Casual dress policy Company Pension Scheme Breakout facilities with table tennis and gaming suites Pizza Fridays! Company social events Much, much more! ​ Do we tick your boxes? Life at Littlefish: When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience. The Littlefish vibe is the result of our #peoplematter approach to employment and employees and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey! Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. ​ Here at Littlefish we’re committed to promoting and monitoring Equality, Diversity and Inclusion (EDI). By collating EDI data we can monitor both our workforce composition and recruitment and selection processes, which in turn gives us facts and figures around equal opportunities, our diversity demographic and how inclusive we are at every stage in the process. Littlefish has grown rapidly over the last few years and as we evolve it is important to us to be able to understand and respond to our current and future workforce. Our aim is to be able to categorically demonstrate our positive reach in line with the Equality Act. The data we capture as part of selection process will only be used for the purpose in which it is intended for (anonymous data reporting),  will be stored centrally in our HR Department, disregarded in a timely manner and will not be used to form part of any decision making. Please complete the questions as part of your application (please note, each option has a ‘prefer not to say’) Source: https://www.littlefish.co.uk/jobs/infrastructure-engineer-ftc/

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