TEMP- Help Desk Techinican
|Company:||Convergent||Location:||Phoenix, Arizona, United States|
|Posted:||Thursday, June 15, 2017|
Temp Position: Help Desk TechnicianOverview:
PC Hardware Troubleshooting
Microsoft Office support knowledge
Remote support knowledge (know how to use tools like VNC, RDP, Teamviewer to remotely support users)
Basic network troubleshooting. i.e. making sure cable is plugged in, DHCP addresses assigned, ping, and trace route tests)
Basic cyber-security knowledge including anti-virus, anti-malware, spam filtering, and two-factor authentication
- Minimum of 1 year experience in end-user support or equivalent computer service experience.
- Excellent verbal and written communication skills
The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.
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