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Product Manager


This Posting Has Closed


Company:Upstream WorksLocation:Vaughan, Ontario, Canada
Posted:Friday, October 9, 2020Closing:Friday, October 23, 2020

Job Description:

Upstream Works Software develops state of the art contact center software that allows our customers to provide excellent service in a fast-changing digital world. Our award-winning agent desktop provides agents with a set of tools that allows them to handle customer requests in any media, backed up by a system that integrates the business systems they use into a seamless workflow.

We are looking for a product manager to join our team and help us to deliver our ground breaking products. In that role, you will bring creativity, communication skills, curiosity and most of all, a passion for delivering high quality product offerings.

An important aspect of the position is managing partner the incorporation of components supplied by third parties into the product.

You will work with development teams by supplying well-crafted requirements that capture the motivation for the product features as well as the user stories. During the development cycle you will function as an advisor and decision maker as you guide stories to completion.

Our product manager brings domain knowledge in enterprise software for the contact center industry to ensure the best possible experience for customers of the product.

The product manager must at all times maintain a strong hands-on knowledge of product features and behaviours.

The product manager is part of the Products Team and reports to the SVP Product and Development.

Responsibilities

 

Required Skills

Nice to Have


 

Source: http://www.upstreamworks.com/company/careers/


Click Here to Apply Now

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