|Posted:||Monday, March 6, 2023|
Dialpad is where work comes together—one, beautiful workspace for anywhere communication amp; collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
About the team
Dialpad’s Project Manager will be instrumental in the success and retention of our customers. In this role, you’ll combine your problem solving skills and inherent motivation to help others, to delight and assist our customers from their first call to their last (if there is one)!
Dialpad’s Professional Services team plays an essential role in educating customers on Dialpad products. This team aligns closely with Sales, Customer Success and Support to constantly improve our product deployment and change management process.
As a Project Manager, you’ll own Dialpad’s goals in growing the value and adoption of the suite of Dialpad products and services. You’ll work closely with Sales, Customer Success and Support to monitor projects to ensure we are meeting customer expectations for delivery. You’ll also help create deployment plans in Smartsheet that allows for accurate and realistic status updates.
This position reports to our Senior Manager, Professional Services and is a fully remote position. Must be able to work US hours.
What you’ll do:
Skills you’ll bring:
Dialpad benefits and perks
Equity, balance, and belonging
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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