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Customer Success Specialist - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Instrumental in the success and retention of Dialpad customers, our Customer Success teams are the backbone of our company. The CS organization is responsible for delivering the absolute highest levels of satisfaction and success in the deployment and overall customer journey phases. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you’ll do
Skills you’ll bring
Who you are
Benefits EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Culture We’ve been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7331026002 |
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Apr 17, 2024 |
Senior Product Designer, Integrations \u0026 Power Dialer - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Design at Dialpad is at the forefront of creating intuitive, innovative, and beautiful products that transform the way the world works together. We strive to design high-quality end-to-end experiences while maintaining an inclusive and collaborative culture. To us, attitude, and will, are as important as hard design skills. Your role A Senior Product Designer at Dialpad cares deeply about their craft and is always evolving their approach. They are comfortable collaborating with cross-disciplinary teams and championing user needs and behaviors. They have an eye for effective design and are committed to creating elegantly simple user experiences. This position reports to our Senior Product Design Manager and has the opportunity to be based in our Buenos Aires, Argentina office. Marcela JuizWhat you’ll do
Skills you’ll bring
Bonus skills you may have
We know that applying for a new role takes a lot of work and we truly value your time. We look forward to reading your application. If you’re interested in helping us continue to evolve and disrupt the Communication space, please send us some samples of your work with your portfolio. We are looking for samples that clearly outline the problems you were tackling in your design work. It should explain the process you applied when tackling challenges, rather than focusing on just visuals and landing pages. Your work should be well-structured and clear. Your experience should ideally focus on designing software products. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7324271002 |
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Apr 17, 2024 |
Director, Data Analytics - Austin |
Dialpad - Austin |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Data Analysts bring together product expertise and advanced analytics skills to enable product teams to identify improvement opportunities that translate into new features and experiments. In this role, you’ll combine research, data science, data storytelling and experimental design (i.e A/B Testing) to create product insights that contribute to the product team’s decision making process. Dialpad’s Product Analytics team plays an essential role in increasing awareness of the product features and user behavior that correlate with product adoption, product stickiness and trial conversions. This team collaborates closely with data engineers, product managers, product engineers, product designers, business leaders and marketing to constantly evolve Dialpad’s products. Your role The Director of Analytics has a primary responsibility of leading the data analytics and data warehousing departments, overseeing all activities and ensuring alignment with the business’s vision and objectives. The Director of Analytics aligns and directs the management, development, and integration of data analytics and business intelligence necessary for supporting the mission, vision strategies, objectives, and goals of business. This is the most prominent role of the Director Analytics and in this position this person oversees and monitors all activities of the data analytics and data warehousing departments and personnel. The Director of Analytics provides thought leadership and acts as a subject matter expert in the designing and recommending of appropriate analytical approaches and methodology in addressing key issues within the business. The Director of Analytics leads the data analytics and data warehousing teams in research, development, and implementation of appropriate data systems (with best practices) that lead to improved business performance and achievement of overall business goals. The Director of Analytics is also responsible for driving departmental culture and promoting data-driven decision-making, consumer-driven analytics, marketing, and investment planning across the business. The Director of Analytics additionally builds a profile of data and analytics by providing clear data and analytics stories and spreading them across the business. This position reports to our SVP, FP amp;A, Treasury, and Data and has the opportunity to be based in our Buenos Aires or US Offices. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and Equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success. Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range $210,100 mdash;$259,567 USD Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7295772002 |
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Apr 17, 2024 |
Senior Product Manager, Analytics - San Francisco |
Dialpad - San Francisco |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Analytics Product Manager will be responsible for the real time analytics of the Dialpad solution, with a special focus on the AI Contact Center and AI Sales products to drive the roadmap and own this area of the product.. In this role, you’ll combine customer interactions, requirement gathering, interaction with Design, and with Engineering in order to build the product and drive its adoption. Dialpad’s Product Management team plays an essential role in building the products of tomorrow, that are 100% cloud, and infused with AI, in order to differentiate ourselves in the UCaaS and CCaaS industry. This team collaborates closely with Customers, Sales, Design, Engineering and Product Marketing to constantly improve the Dialpad products. We are looking to differentiate Dilpad via innovation in AI in everything we do. Analytics being the glue of so many features play a critical role in the execution of the roadmap across multiple products. Your role As a Product Manager of Analytics , you’ll own specifically the real time aspect of the Analytics product for UCaaS and CCaaS, this will include but not be limited to real time dashboards, alerts for different personas in the UCaaS and CCaaS product portfolio, like Coaches, Supervisors, Agents, etc . You’ll work closely with the sales organization and customers to flush out the requirements, with Designers to define the UX of the product, with Engineering to write the requirements and build the product, and with Product Marketing to launch the product and define the Go to Market strategy. You’ll also help create the short and long term roadmap for the product. In addition, you’ll help bring other products to market, as each feature and product has an impact on Analytics, you will work closely with the entire portfolio and support their respective needs to bring to market their own products. AI is also a very important part of what Dialpad offers, and you will review how AI can be infused inside the Analytics product in order to define the next generation of analytics. This position reports to our Senior Director of Product Management and has the opportunity to be based in the US. What you’ll do
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7318242002 |
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Apr 17, 2024 |
Project Manager, Design - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Your role As a Project Manager, you will play a key role in addressing opportunities for improvement in team operations, with a specific focus on team meetings, tools and software, knowledge sharing, learning amp; development, and research amp; data. This position reports to our Design Operations Manager and has the opportunity to be based in our Buenos Aires, Argentina office. What you’ll do Tools amp; Software Management:
Knowledge Sharing:
Research amp; Data Integration:
Learning amp; Development:
Team Meetings And Other Processes Optimization:
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7327535002 |
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Apr 16, 2024 |
Renewals Manager - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. Renewal Manager at Dialpad A Renewal Manager at Dialpad is responsible for providing best-in-class strategic renewal management and execution across a portfolio of existing Dialpad customers. Serving as the customer’s assigned main point of contact for their contract extension with Dialpad. Our Renewals Managers need to foster a high level of trust, satisfaction, and engagement across their assigned accounts. The RM will develop and execute the renewal strategy for their portfolio. The RM will own managing the end-to-end renewal process, negotiation, and contract terms. To be successful, the RM will partner with the Customer Success Manager to make sure our customers realize the value of their investment and can demonstrate the value differentiation of Dialpad versus our competitors. The RM is a member of the Customer Success organization, will carry a revenue renewal quota, and will report directly to the Director of Renewals Management. Renewal Manager
Requirements:
Benefits EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6131955002 |
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Apr 16, 2024 |
Software Engineer, Backend, Billing - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. The billing engineering team builds scalable APIs and tooling to manage the full billing lifecycle for our customers. Engineers have a huge impact and work on features tied directly to the revenue that Dialpad brings in. This is a full-stack engineering team that builds backend billing features to bring in revenue, customer facing frontends that allow admins to manage their licenses, and automated tooling for our finance and support teams. It’s all about thinking big and scaling to the rapid growth we have with more users, calls, and resellers. Your Role As a Software Engineer in the Billing team, you’ll own different components of our billing system. You’ll work closely with other engineers on the team to build scalable billing APIs. You’ll also help create generic solutions and tools that improve our billing platform and help our support teams. In addition, you’ll help develop the next generation of our billing platform using microservices architecture. This position reports to our Engineering Manager and has the opportunity to be based in our Buenos Aires Office. You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You’re the type of person who is really proud when you build a resilient, well designed, long term solution that saves everyone time in the long run. What you’ll do You’ll contribute to the architecture of the billing platform to help it scale and support rapid growth in the Dialpad customer base.
Skills you’ll bring
Our tech stack Backend
Frontend
Dialpad Benefits and Perks Equity, balance, and belonging Culture Compensation and equity Continuing education
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7241083002 |
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Apr 16, 2024 |
Software Engineer, Backend, Engineering Productivity - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team The team works with engineers across Dialpad to gather feedback around productivity bottlenecks, which forms the team’s roadmap. We’re all about learning what our engineers need rather than adding unnecessary processes or gates. Your role This position reports to our Director of Product Platform amp; Services Engineering and has the opportunity to be based in our Buenos Aires office. Working hours are flexible, with meetings generally between 2pm-5pm Buenos Aires time. What you’ll do [i,e., Responsibilities]
Who you are We don’t require a specific number of years of experience, but we are looking for experienced engineers who have worked across a wide variety of codebases and engineering teams. It’s important that you’ve seen productivity pitfalls before and know where to start solving them. Dialpad benefits and perks Equity, balance, and belonging Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7327502002 |
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Apr 16, 2024 |
Software Engineer, Backend, Engineering Productivity - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team The team works with engineers across Dialpad to gather feedback around productivity bottlenecks, which forms the team’s roadmap. We’re all about learning what our engineers need rather than adding unnecessary processes or gates. Your role This position reports to our Director of Product Platform amp; Services Engineering and has the opportunity to be based in our Buenos Aires office. Working hours are flexible, with meetings generally between 2pm-5pm Buenos Aires time. What you’ll do [i,e., Responsibilities]
Who you are We don’t require a specific number of years of experience, but we are looking for experienced engineers who have worked across a wide variety of codebases and engineering teams. It’s important that you’ve seen productivity pitfalls before and know where to start solving them. Dialpad benefits and perks Equity, balance, and belonging Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7316373002 |
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Apr 16, 2024 |
Software Engineer, Full Stack, Agent - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently. Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. Dialpad’s Supervisor experience team leverages artificial intelligence to craft advanced functionality specifically designed for contact center supervisors, enabling them to optimize operations and enhance the customer experience. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony. Your role We are seeking a talented and experienced Full Stack Engineer who is passionate about building high-quality, scalable web amp; desktop native applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles and enrich the team through your engineering experience including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross functional team, including working closely with Product Managers in advocating for technical initiatives for the team. This position reports to our Engineering Manager, who is based in North America, and is looking for the person to join the team in our Argentina Office.
What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7311641002 |
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Apr 16, 2024 |
Software Engineer, iOS - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.
As an iOS Engineer, you will play a critical part in defining and building a fault-tolerant, scalable, and well-designed application. We have a sophisticated distributed system with complex failure modes across multiple web and telephony protocols. Join us, and have a huge impact on the quality of Dialpad's growing products and services.
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7278033002 |
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Apr 16, 2024 |
Regional Partner Manager - Austin |
Dialpad - Austin |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team You will contribute to our global sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global sales team is made up of Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications problems felt by many around the world. Your role Our Regional Partner Manager will be responsible for recruiting, onboarding, and managing telecom partners, technology consultants, VARs, and TSD's focused on next generation business communications. You will work closely with Sales and Marketing to manage the regional channel pipeline, and go-to-market activities that generate incremental revenue for Dialpad. This position reports to our AVP, Partner Sales. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Culture We’ve been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6131955002 |
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Apr 16, 2024 |
Automation Test Engineer 1 - Bangalore |
Dialpad - Bangalore |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their jobs. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real-time—setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for workers everywhere, we are workers everywhere. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. After founding Google Voice and radically transforming consumer communications, our founders set out to completely transform the way the world works together. With over $2B in valuation and funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The Team Great products are identified by their superior quality and for this reason, great organizations have a very engaged QA team. Our Customers rely on us for their most critical communications; their sales calls, their support lines, their all-hands team meetings. They trust us to be worldwide, responsive, scalable and always available. And our QA team plays a very key role in maintaining that trust while we ship big and often. This is a great opportunity to work closely with a dynamic team of QA Engineers and contribute to establishing a Test Center of Excellence at Dialpad, whose goal is to provide QA know-how and the Test frameworks for the organization, and manage test environments, test data, and test environment virtualization. What you will do
Skills you’ll bring
Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7284425002 |
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Apr 16, 2024 |
Software Engineer II - Bangalore |
Dialpad - Bangalore |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently. Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. Your role We are seeking a talented Fullstack Software Engineer to help build and maintain our customer and partner facing tooling, automated workflows and administrative features for various products amp; services in our ecosystem. You will be responsible for designing, developing, and testing new features and improvements to our existing tooling and admin features. You will work closely with product managers, UX designers, backend developers, and other engineers to deliver a world-class communications platform to our users. What you’ll do [i,e., Responsibilities]
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7316373002 |
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Apr 16, 2024 |
Associate QA Engineer - Bengaluru |
Dialpad - Bengaluru |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s QA (Quality Assurance) team is responsible for ensuring the quality of software products and applications. This team works closely with developers, designers, and stakeholders to help identify and fix any issues or defects in the software. The QA team's primary objective is to deliver a high-quality, reliable, and user-friendly product to end-users. Your role As an Associate QA Engineer I, your role primarily involves ensuring the quality and validation of the functionality, and workflows of the Dialpad Product vertical . Your responsibilities will include test creation. execution, functional testing , bug reporting and tracking. The role also expects collaboration and communication with the global teams both internal and cross functional. This position reports to our Functional QA Manager/s and will be based in our Bangalore, India Office. This is a Hybrid work position and will involve working with the Team, in an office setting at Bangalore, India What you’ll do Test Planning and Execution:
Bug Tracking and Reporting:
Regression Testing:
Collaboration:
Documentation:
Skills you’ll bring Educational Background:
Technical Skills:
Communication Skills:
Team Player:
Attention to Detail:
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7325997002 |
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Apr 16, 2024 |
Client Account Executive, VSB - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team A Client Account Executive, VSB at Dialpad is responsible for helping existing clients execute upgrades to their accounts, driving YoY revenue growth. This role’s primary responsibility is to receive leads from the Client Sales team, create quotes, communicate with customers, and facilitate customers adding licenses to their account. This role’s secondary responsibility is to manage a portfolio of existing Dialpad customer accounts where the CAE, VSB will show the value of what's possible through the implementation of additional Dialpad product suite offerings. The CAE, VSB is a member of the Sales organization, will carry a revenue quota and will report directly to their front line sales leader. The CAE, VSB will be responsible for meeting/exceeding sales and revenue goals and objectives. Responsibilities
Skills you'll bring
Dialpad Benefits and Perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional Development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7230327002 |
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Apr 15, 2024 |
Manager, Professional Services - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve In your first 30 days: You’ll work closely with your Director, Senior Manager, and the rest of the Professional Services team to learn about Dialpad as a company and also the Dialpad product offerings You’ll start to network with teams you will be working closely with such as Sales, Customer Success, and Support You’ll work with the enablement team as they walk through your onboarding classes; these classes will be an introduction to the PM role and the Professional Services team You will meet your team and start to learn the onboarding process, volume, and workflows. In your first 60 days: You will begin to mentor, guide, coach, and support your team. You’ll learn the Dialpad deployment methodology and the various tools you will be using to assist our customers during deployment Begin to review processes and procedures. Start to find areas for improvement. By 90 days: Younwill start to assist your team with their implementations. Be a point of escalation. Lead the team meetingsProvide leadership team feedback on the current state of onboarding and provide feedback/recommendations. Start to implement change. Develops the team and builds success plans. Who you are You’re customer centric, you love being organized, and you really enjoy helping onboard new clients. You enjoy having a voice and being a team player. Helping colleagues with tasks outside of your job description is something you kinda get a kick out of. You love learning new products, processes, and taking on challenges. You are new to SaaS implementations but you have worked with customers and helped with their initial setup, and user adoption. You are eager to learn Dialpad and new technologies. You bring your SaaS experience to the Professional Services team. You have at least 3 years of experience in the UCaaS/CCaaS space. You are a proven leader that can motivate, inspire, and get the best out of people. You love working in cloud communications and can drive positive change. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Culture We’ve been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7302252002 |
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Apr 15, 2024 |
Salesforce Systems Administrator - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad is looking for a highly motivated and collaborative Salesforce Systems Administrator with excellent analytical, problem solving and communication skills to join our Systems and Tools team. The team plays an essential role in quote creation, contract management , and all revenue data including commissions. We support the business with innovative ideas and technical expertise while working closely with our Global Sales teams, Finance, Deal Desk, Marketing and Operations departments.
Your role As a Systems Administrator at Dialpad, you'll be part of a passionate team who are responsible for supporting the Salesforce CRM platform which integrates with financial and billing systems. The team works closely with technology liaisons of various platforms to troubleshoot issues and engage on issue resolution. The Systems Administrator must be an excellent communicator and have the ability to handle a high volume of requests from customers with varying technical skills. You will need to pay close attention to detail, be a strong problem solver and not afraid to chase down answers. You will work closely with the Sr. Systems Administrator to prioritize and strategize on tasks. The Systems Administrator must be proficient at documenting new processes and understand the underlying business operations in order to support users in Salesforce and related systems, while keeping our platform running at a high scale, speed, accuracy and reliability. You will collaborate with the team to deliver valuable functionality to our internal customers. This position reports to our Director, Sales Ops amp; Strategy and has the opportunity to be based in our Buenos Aires Office. What you’ll do [i,e., Responsibilities]
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.
Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7331628002 |
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Apr 15, 2024 |
Senior Software Engineer, Backend, Developer Platform - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Your role This is a high-impact role directly representing significant contributions to Dialpad’s revenues and is of particular strategic importance. This position reports to our Senior Engineering Manager and has the opportunity to be based in our Buenos Aires Office, with preferred working hours overlapping as much as possible with PST/PDT. What you’ll do [i,e., Responsibilities]
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7322073002 |
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Apr 15, 2024 |
Senior Software Engineer, Frontend, Chatbots and Knowledge Management - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. As a Senior FE engineer, you’ll own the company knowledge management console and virtual assistant SDK. You’ll work closely with the rest of the Search amp; Assist unit to deliver best-in-class generative chatbots and virtual assistants. You’ll also help create the Assist SDK that is used to power all Dialpad’s virtual assistants. In addition, you’ll help knowledge managers improve and train chatbots. This position reports to our Search amp; Assist, Engineering Director, and has the opportunity to be based in our Buenos Aires Office. What you’ll do [i,e., Responsibilities]
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7304706002 |
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Apr 15, 2024 |
Senior Software Engineer, Frontend, Digital Experience - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. Your role What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks Equity, balance, and belonging Culture Compensation and equity Continuing education
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7261256002 |
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Apr 15, 2024 |
Senior Software Engineer, Fullstack, Supervisor Experience - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently. Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. Dialpad’s Supervisor experience team leverages artificial intelligence to craft advanced functionality specifically designed for contact center supervisors, enabling them to optimize operations and enhance the customer experience. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony. Your role We are seeking a talented and experienced Full Stack Engineer who is passionate about building high-quality, scalable web amp; desktop native applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles and enrich the team through your engineering experience including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross functional team, including working closely with Product Managers in advocating for technical initiatives for the team. This position reports to our Engineering Manager, who is based in North America, and is looking for the person to join the team in our Argentina Office. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7303675002 |
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Apr 15, 2024 |
Senior Software Engineer, Java, Digital Experience - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently. Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. Your role Dialpad is seeking a talented and experienced Senior Software Backend or Fullstack Engineer to lead our team on a mission to build the next generation of our omnichannel Contact Center products. The ideal candidate is a self-starter with a strong desire to deliver a high-quality, high-performance, scalable, backend infrastructure and features, willing to make an impact while contributing to a cross-functional team. What you’ll do
Skills you’ll bring As an experienced backend software engineer, you drive software delivery amp; operational excellence by turning well-defined business objectives into software systems. Significant impact on Organization-wide output.
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7320954002 |
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Apr 15, 2024 |
Structured Cabling Technician - Los Angeles, CA - |
Velocity - |
SET-TO-ERROR Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7883ac8ecaad3b018ee1e97ba019a6&source=&lang=en |
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Apr 15, 2024 |
Account Executive, Mid-Market - Austin |
Dialpad - Austin |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Account Executive, Mid-Market will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your role As an Account Executive, Mid-Market you’ll own the complete sales process from start to finish. You’ll work closely with Sales Leadership and Sales Engineers to take a medium sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. This position reports to a Mid-Market Regional Vice President. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. BENEFITS, TIME-OFF amp; WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7325993002 |
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Apr 15, 2024 |
B2B Marketing Manager/in (m/w/d) mit Schwerpunkt auf Performance Marketing & Lead Nurturing - Berlin |
virtualQ - Berlin |
Du suchst eine Arbeit mit Sinn, bei der du dein kreatives und lösungsorientiertes Denken in die Tat umsetzen kannst? Dir gefallen steile Lernkurven, flache Hierarchien und ein professionelles Miteinander? Dann haben wir etwas für dich. Als erfolgreiches SaaS Unternehmen suchen wir eine/n erfahrene/n B2B Marketing Manager/in (m/w/d) mit Schwerpunkt auf Performance Marketing & Lead Nurturing, um unser Marketing-Team zu erweitern. DEINE VERANTWORTUNG:
FÄHIGKEITEN:
DARAUF DARFST DU DICH FREUEN
WER SUCHT HIER? virtualQ ist die virtuelle Warteschleife im Kundenservice. Als Voice Assistent wartet die Software stellvertretend für die Anrufer im Service-Center in der Warteschleife und informiert sie, wenn sie an der Reihe sind. Doch damit nicht genug! Als Multi-Channel-Sprach-Assistent beantwortet er automatisiert wiederkehrende Kundenanfragen und erspart Kunden die quälende Suche in langen FAQ-Texten. Auf Unternehmensseite ermöglichen intelligente Algorithmen die optimale Steuerung der eingehenden Anrufe im Service-Center, um so Agenten im Callcenter zu entlasten. Mit dieser Enterprise Lösung begeistert virtualQ nicht nur Anrufer, sondern auch namhafte Unternehmen wie die Gothaer, Württembergische, HolidayCheck, EnBW, E.On, METRO AG, HanseMerkur und die Österreichische Bundesbahn. Zahlreiche nationale und internationale Auszeichnungen und die Finanzierung vom größten und aktivsten deutschen Venture Capital Fonds unterstreichen zudem den Erfolg von virtualQ. Jetzt wollen wir die Erfolgsgeschichte mit dir fortsetzen! Bewirb dich gerne, auch wenn du nicht alle Punkte mitbringen solltest. Uns ist viel wichtiger, dass jemand zu uns passt. Hard-skills kann man immer noch lernen. P.S.: Falls dieser Job nichts für dich sein sollte, dann schau dich gerne auf unserer Karriereseite um: https://virtualq.io/karriere/ ! Dort findest du alle offenen Positionen :-) Also, worauf wartest du noch? Wir freuen uns auf deine Bewerbung! Dein Ansprechpartner: Thomas Source: https://virtualq.softgarden.io//job/44403177/B2B-Marketing-Manager-in-m-w-d-mit-Schwerpunkt-auf-Performance-Marketing-Lead-Nurturing?jobDbPVId=124146322&l=de |
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Apr 15, 2024 |
Praktikum im Marketing bei virtualQ - Berlin |
virtualQ - Berlin |
Wir suchen DICH für unser Marketing Team bei virtualQ! Wenn du Lust hast, in einem dynamischen Unternehmen durchzustarten und deine Fähigkeiten im Bereich Marketing weiterzuentwickeln, dann bewirb dich jetzt bei uns. DEINE VERANTWORTUNG: Als Teil unseres jungen und wachsenden Marketing Teams trägst du dazu bei, das Content Marketing aufs nächste Level zu bringen und virtualQ bestmöglich zu präsentieren, um neue Kunden zu gewinnen. Dabei erwarten dich täglich neue Herausforderungen in einem Umfeld, das dich fordert, aber gleichzeitig auch fördert. Konkret umfasst dein Aufgabenfeld folgende Tätigkeiten:
FÄHIGKEITEN: Für die Rolle solltest du folgende Eigenschaften mitbringen:
Warum virtualQ?Wir bei virtualQ bieten dir nicht nur die Möglichkeit, in einem dynamischen Start-up-Umfeld zu arbeiten und Verantwortung zu übernehmen, sondern auch:
WER SUCHT HIER? virtualQ ist die virtuelle Warteschleife im Kundenservice. Als Voice Assistent wartet die Software stellvertretend für die Anrufer im Service-Center in der Warteschleife und informiert sie, wenn sie an der Reihe sind. Doch damit nicht genug! Als Multi-Channel-Sprach-Assistent beantwortet er automatisiert wiederkehrende Kundenanfragen und erspart Kunden die quälende Suche in langen FAQ-Texten. Auf Unternehmensseite ermöglichen intelligente Algorithmen die optimale Steuerung der eingehenden Anrufe im Service-Center, um so Agenten im Callcenter zu entlasten. Mit dieser Enterprise Lösung begeistert virtualQ nicht nur Anrufer, sondern auch namhafte Unternehmen wie die Gothaer, Württembergische, HolidayCheck, EnBW, E.On, METRO AG, HanseMerkur und die Österreichische Bundesbahn. Zahlreiche nationale und internationale Auszeichnungen und die Finanzierung vom größten und aktivsten deutschen Venture Capital Fonds unterstreichen zudem den Erfolg von virtualQ. Jetzt wollen wir die Erfolgsgeschichte mit dir fortsetzen! Bewirb dich gerne, auch wenn du nicht alle Punkte mitbringen solltest. Uns ist viel wichtiger, dass jemand zu uns passt. Hard-skills kann man immer noch lernen. P.S.: Falls dieser (Praktikant:innen-) Job nichts für dich sein sollte, dann schau dich gerne auf unserer Karriereseite: https://virtualq.io/karriere/ nach einem passenden Job um! Dort findest du alle offenen Positionen :-) Also, worauf wartest du noch? Wir freuen uns auf deine Bewerbung! Dein Ansprechpartner: Thomas Source: https://virtualq.softgarden.io//job/44403212/Praktikum-im-Marketing-bei-virtualQ?jobDbPVId=124146432&l=de |
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Apr 15, 2024 |
Sales Development Representative (w/m/d) - Berlin |
virtualQ - Berlin |
#Kundenbegeisterung #SalesKarriere #Startup #Software… Du willst im Vertrieb durchstarten, suchst die Startup Laufbahn, interessierst Dich für Software, bist hartnäckig, überzeugst als Persönlichkeit und der Austausch mit Menschen inspiriert Dich? Wenn du zudem Lust hast, die Branche von innovativen Produkten zu begeistern und Teil des Unternehmens zu werden, das jüngst von Gründerszene zum Tech-Startup des Jahres gekürt wurde, dann sollten wir uns kennenlernen! MIT DIESEN TÄTIGKEITEN MACHST DU VIRTUALQ ZUM VERKAUFSSCHLAGER
MIT DIESEN SKILLS BIST DU UNSER TOP-KANDIDAT (M/W/D)
DARAUF DARFST DU DICH FREUEN
Wir bieten eine anspruchsvolle und abwechslungsreiche Aufgabe mit hohem Gestaltungsspielraum in einem modernen Unternehmen mit flachen Hierarchien und einem motivierten Team. Werde Teil unseres erfolgreichen Sales Development-Teams und bringe uns mit deinem Können voran! Wir freuen uns auf deine Bewerbung! WER SUCHT HIER? Der virtuelle Voice Assistent von virtualQ wartet für den Anrufer von Service-Centern in der Warteschleife und informiert ihn, wenn er an der Reihe ist. Doch damit nicht genug! Als Multi-Channel-Sprach-Assistent beantwortet er automatisiert wiederkehrende Kundenanfragen und erspart Kunden die quälende Suche in langen FAQ-Texten. Auf Unternehmensseite ermöglichen intelligente Algorithmen die optimale Steuerung der eingehenden Anrufe im Service-Center. Mit dieser Enterprise Lösung begeistert virtualQ nicht nur Anrufer, sondern auch namenhafte Unternehmen wie Lufthansa Albatros, HanseMerkur und die Österreichische Bundesbahn. Zahlreiche nationale und internationale Auszeichnungen und die Finanzierung vom größten und aktivsten deutschen Venture Capital Fonds unterstreichen zudem den Erfolg von virtualQ. Jetzt wollen wir die Erfolgsgeschichte mit Dir fortsetzen! Bewirb dich gerne, auch wenn du nicht alle Punkte mitbringen solltest. Uns ist viel wichtiger, dass jemand zu uns passt. Hard-skills kann man immer noch lernen. P.S.: Falls dieser Job nichts für dich sein sollte, dann schau dich gerne auf unserer Karriereseite: https://virtualq.io/karriere/ nach einem passendem Job um! Dort findest du alle offenen Positionen :-) Also: WORAUF WARTEST DU NOCH? WIR FREUEN UNS AUF DEINE BEWERBUNG! Deine Ansprechpartner: Thomas Source: https://virtualq.softgarden.io//job/44403602/Sales-Development-Representative-w-m-d-?jobDbPVId=124146842&l=de |
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Apr 15, 2024 |
Channel Partner Manager - NORAM (Remote) - Denver |
Telnyx - Denver |
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. The Role The Channel Partner Manager is crucial in delivering on our transformational vision in the USA and Canada regions. We are looking for a highly motivated leader and team player to join the Global Partnerships & Channels team as our lead in North America. You will build a plan to accelerate and scale the growth of our business Consulting & Implementation, Reseller, Service Provider, and Build partners within the North American market. This strategic role requires a balance of strategy, sales, and a roll-up-your-sleeves and 'get it done' attitude. You must be a highly motivated team player with expertise working in a fast-paced, cross-functional manner and can establish broad senior-level relationships. You have a proven track record of delivering results and getting things done. You will demonstrate strong business acumen, have outstanding communication skills, and be able to effectively build relationships with and executive business Consulting & Implementation, Reseller, Service Provider, and Build alliance leaders in the partner ecosystem. Responsibilities
What we are looking for
Bonus points for:
|
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Apr 15, 2024 |
Accounts Payable Specialist - |
Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. Your Role As an Accounts Payable Specialist, you will be part of the Dialpad Corporate Accounting Team, reporting into the Accounting Manager. You are detail-oriented, self-motivated, a team-player and have exceptional customer service skills. Your responsibilities will include, but are not limited to, management of the payables and expense inboxes, processing of vendor invoices for complete and accurate recording to the general ledger, responding to internal and external inquiries relating to purchases, invoices and employee expenses, as well as partnering closely with the Purchasing Team for appropriate application of invoices to approved purchase orders. What you'll do
Skills you'll bring
Dialpad benefits and perks Equity, balance, and belonging Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/7312010002 |
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Apr 12, 2024 |
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