Job Description:

As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

Do you have a passion for numbers? Our Finance team is dedicated to solving business-critical problems while adapting to our massive growth and recent funding. You’ll work with a variety of teams across the company to provide financial insights—helping Dialpad operate with frugality. 

What you will achieve

This role will own the monthly partner commission process from reviewing closed deals to preparing and accounting for related partner commission and SPIF payments.  This hire will maintain the existing accrual, expense and deferred cost accounting schedules, and develop the same for new partners and deals onboarded in the period.  The ideal candidate will be able to interpret data from multiple sources including Intacct (ERP), Salesforce, the production environment and partner contracts to arrive at accurate and timely accruals and reporting.  The role will partner cross functionally with Deal Desk and Channel Sales to meet partner needs and clear hurdles along the way.

In your first 30 days: 

• Develop understanding of different partner variations and their corresponding statement requirements and payment frequencies
• Identify new partner agreements with Deal Desk and Legal and develop reporting in line with contractual requirements
• Create payment schedules for new customers and revise existing as needed for accurate payment forecasting to Channel Managers

In your first 60 days: 

• Maintain current knowledge of current contractual obligations to our channel partners including renewal and promotional (SPIF) rates
• Prepare monthly partner statements incorporating any new activity or adjustments for the period 
• Prepare and post monthly partner accrual to the general ledger and account for any deferred cost and amortization 

By 90 days: 

• Correspond with Channel Managers and Deal Desk on payment questions and review of any discrepancies
• Build relationships with Deal Desk, Legal and Channel Partners to stay on top of new arrangements and provide quick and accurate resolution for statement follow up

Who you are

The ideal candidate will be a Chartered Accountant with 6+ years of experience with a proven track record of supporting US based teams and strong knowledge of US GAAP.   Strong communication skills and the ability to build relationships among multiple teams within a physically remote environment will be key to success. Great attention to detail and a passion for meeting and beating deadlines with an energy to drive tasks to completion.

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for  medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations  

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.