|Company:||Upstream Works||Location:||Toronto, Ontario, Canada|
|Posted:||Tuesday, October 6, 2020|
At Upstream Works, we provide software technology for customer care in the rapidly changing social, mobile and multichannel world of the contact center. We are growing, and we are looking for a Regional Sales Director for the US Western region that will be a key contributor to the overall business.
The Regional Sales Director (RSD) is the heartbeat of our organization across the Western US Territory, establishing and fostering relationships with our partners to build new business. The RSD will work with partners who have recently launched our solutions to ensure customer engagement, drive customer adoption and satisfaction.
So, how do you know you’re our new Regional Sales Director? At the risk of stating the obvious, you have a strong background in the contact center industry. Beyond that, you are a hunter and know how to close sales, and how to build relationships with partners and customers alike.
We’ve been building Upstream Works steadily for the past 15 years, and we are moving full speed ahead.
Upstream Works has been built on a solid foundation of truly invested leadership. We’ve formed great business partnerships and lasting friendships; together, this creates a culture of family and fun. Why is our culture so important to us? Because work and life intersect and we believe it’s important to be happy and healthy in both! And we’re not going to sugar coat it – sometimes we work long hours. But we also work hard to make sure you get down time. And when we take time to have some fun as a company, we share that time with the families that support us day to day.
Here's how your intelligence, dedication, and drive come into play:
And who are we?
At Upstream Works, we eliminate the causes of headaches by deploying products and services for corporate and enterprise contact centers. We help solve tough problems by integrating software and using analytics to improve efficiency. And, we are proud to say we can do this in the fastest time in the industry.
We are a group of dedicated, hard-working, and family-friendly people who enjoy holiday parties, family picnics and other social events. Our culture is based on ensuring that we do what we say we will and acting on promises that benefit us all. Oh, and axe throwing! Sometimes we put dangerous weapons in the hands of our employees, and no one gets hurt!
While we are all working from home, we engage in regular virtual activities, like Monday morning stretches, trivia games, virtual Town Halls and digital events featuring motivational speakers.
We offer a competitive salary and benefits. Our offices are located at 7777 Weston Road, at the corner of Highway 7 and Weston Road in Woodbridge. It is easily accessible by car or transit, including TTC and YRT).
During COVID-19, all of our staff are working remotely. We offer flexible working conditions and all of our roles are open to candidates in the U.S. and Canada. Candidates for internal roles must be willing to work during business hours in Eastern Time (ET). Candidates for external, customer facing roles must be willing to work in Pacific Time (PT), Central Time (CT) and Eastern Time (ET), depending on current projects and the time zones they require.
For more information about Upstream Works, visit www.upstreamworks.com. Interested candidates may apply by responding to this job posting only.