Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Regional Sales Director

This Posting Has Closed

Company:Upstream WorksLocation:Toronto, Ontario, Canada
Posted:Tuesday, October 6, 2020Closing:Friday, December 18, 2020

Job Description:

At Upstream Works, we provide software technology for customer care in the rapidly changing social, mobile and multichannel world of the contact center. We are growing, and we are looking for a Regional Sales Director for the US Western region that will be a key contributor to the overall business.                                          

The Regional Sales Director (RSD) is the heartbeat of our organization across the Western US Territory, establishing and fostering relationships with our partners to build new business. The RSD will work with partners who have recently launched our solutions to ensure customer engagement, drive customer adoption and satisfaction.  

So, how do you know you’re our new Regional Sales Director? At the risk of stating the obvious, you have a strong background in the contact center industry.  Beyond that, you are a hunter and  know how to close sales, and how to build relationships with partners and customers alike.

We’ve been building Upstream Works steadily for the past 15 years, and we are moving full speed ahead.

Upstream Works has been built on a solid foundation of truly invested leadership.  We’ve formed great business partnerships and lasting friendships; together, this creates a culture of family and fun.  Why is our culture so important to us?  Because work and life intersect and we believe it’s important to be happy and healthy in both!  And we’re not going to sugar coat it – sometimes we work long hours.  But we also work hard to make sure you get down time. And when we take time to have some fun as a company, we share that time with the families that support us day to day.

Here's how your intelligence, dedication, and drive come into play:

And who are we? 

At Upstream Works, we eliminate the causes of headaches by deploying products and services for corporate and enterprise contact centers. We help solve tough problems by integrating software and using analytics to improve efficiency. And, we are proud to say we can do this in the fastest time in the industry.

We are a group of dedicated, hard-working, and family-friendly people who enjoy holiday parties, family picnics and other social events. Our culture is based on ensuring that we do what we say we will and acting on promises that benefit us all. Oh, and axe throwing! Sometimes we put dangerous weapons in the hands of our employees, and no one gets hurt! 

While we are all working from home, we engage in regular virtual activities, like Monday morning stretches, trivia games, virtual Town Halls and digital events featuring motivational speakers.

We offer a competitive salary and benefits. Our offices are located at 7777 Weston Road, at the corner of Highway 7 and Weston Road in Woodbridge. It is easily accessible by car or transit, including TTC and YRT).

During COVID-19, all of our staff are working remotely. We offer flexible working conditions and all of our roles are open to candidates in the U.S. and Canada. Candidates for internal roles must be willing to work during business hours in Eastern Time (ET). Candidates for external, customer facing roles must be willing to work in Pacific Time (PT), Central Time (CT) and Eastern Time (ET), depending on current projects and the time zones they require.

For more information about Upstream Works, visit Interested candidates may apply by responding to this job posting only.  



Click Here to Apply Now

both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =