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Any Echo site considered but must be willing to travel weekly to other sites

This is a newly created role, reporting to the Director of People & Development, this role will manage development and training across all Echo sites.  The role will have direct line management responsibility for a number of training specialists who are geographically dispersed across our sites and who have solely been focussed on the specific needs of the respective client/site.  The role can be based out of any of our sites, but with weekly travel to Walsall and regularly to our other sites.

 Key Responsibilities:

• Lead a ‘One Echo’ approach to how we develop and train employees from induction through the whole employee lifecycle 
• Carryout training needs analysis and develop a training strategy that meets the varying needs of the business across all sites and contracts
• Carryout skills analysis of trainers to ensure internal capability and continuous professional development of training team
• Develop a strategy and structured plan for Echo’s approach to graduates, apprentices and work experience
• Placements; making best use of funding available through the Apprenticeship Levy
• Ensure Echo remains IIP accredited with a plan to increase through to Silver standard and beyond.
• Create measures to evaluate training and demonstrate return on investment
• In conjunction with each Business Unit, manage within appropriate budget
• Review use of training methodology and tools to ensure Echo is agile and innovative to ensure we are developing our employees in the best way for our Clients
• Understand what the latest thinking around development and training is in the market and look to incorporate into Echo’s plan
• Ensure we have robust process of maintaining accurate and up to date training records
• Review use of coaching with a view to develop coaching skills in Line Managers and employees
• Develop a more competency approach to development both from a leadership/behavioural perspective and a technical perspective
• Work with external companies, looking for opportunities for funding and/or accreditation 

 Skills

• Ability to build relationships at all levels including the ability to influence, challenge and guide Senior Managers
• Exceptional communication skills
• High levels of energy, creativity and flare in engaging key stakeholder and employees
• Highly proficient in the use of IT packages, with the creativity and confidence on how best to use a variety of methodology to engage and ensure the training is hitting the mark
• Confident decision maker who is able to work independently
• Proven ability to prioritise, meet deadlines and make best use of limited resources
• Ability to manage conflict
• Track record in designing and executing successful training programs
• Ability to plan, multi-task and manage time effectively

Other

• Of graduate calibre
• Previous experience in a Training or HR role essential
• People management experience desirable
• Good knowledge of learning styles

How to apply:

If you are interested in applying for this position please send your CV and covering letter to HR at Echo Managed Services Ltd, Green Lane, Walsall, West Midlands, WS2 7PD or email iwanttowork@echo.com