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Implementation Specialist


Company:Upstream WorksLocation:Vaughan, Ontario, Canada
Posted:Monday, September 14, 2020

Job Description:

Upstream Works is an organization that is focused on delivering software technology for customer care in the rapidly changing social, mobile and multichannel world. We work within our core values of Accountability, Collaboration, Innovation, and Excellence. We like to get things done, and also have fun while we're doing it. As a growing organization, our employees have the opportunity to make decisions, affect changes and see results right away. You can directly drive the success of the company.

Our Professional Services Team is currently looking for an Implementation Analyst who will be a key contributor to the growth of Upstream Works. Reporting to the Director of Professional Services, you will be part of a team of professionals that deploys Upstream solutions to its customers. You will play a key role in the design, configuration and delivery of our Contact Center solutions

What you'll do:

What you'll need:

We offer a competitive salary and benefits.  We are located at 7777 Weston Road, at the corner of Highway 7 & Weston Road, in Vaughan.  The office is easily accessible by car or transit (both TTC and York Regional Transit).  More information about Upstream Works is available at www.upstreamworks.com.

Interested candidates may apply by responding to this job posting only. 

And who are we?

At Upstream Works, we eliminate the causes of headaches by deploying products and services for corporate and enterprise contact centers. We help solve tough problems by integrating software and using analytics to improve efficiency. And, we are proud to say we can do this in the fastest time in the industry.

We are a group of dedicated, hard-working, family-friendly, close-knit people who enjoy Holiday parties, family & friend picnics, and a culture of making the extra effort to do what we say we will, and make sure it benefits all of us. Oh, and axe throwing; sometimes we put dangerous weapons in the hands of our employees and no one gets hurt!

At Upstream, we live and work by our culture of collaboration, delivery and respect for each other. When we hand out business cards to our friends and peers, they say: “quae dicimus faciamus” – we do what we say. That’s why we were recently named a Tech Culture Winner in 2017!

Check us out on Facebook: http://tinyurl.com/pmlgcpg

Read our reviews on Glassdoor: http://tinyurl.com/yd2zs3ov

 

Source: http://www.upstreamworks.com/company/careers/


Click Here to Apply Now

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