Job Description:

As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time—setting us apart from the competition.

Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. We don’t just build products for everywhere workers, we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work.

What you will achieve

As a Technical Recruiter, you are responsible for empowering our organization to hire the best talent for building out Dialpad’s Engineering organization in India . You will manage the recruitment process, collaborate with executives, and use cutting edge technology to scale our teams. The right candidate will thrive at getting things done in a fast-moving and exciting environment while keeping our candidates top of mind. Your key responsibilities are:

• Manage full-cycle recruiting process ensuring a seamless, uniform and incredibly positive candidate experience
• Become a strong talent advisor by developing deep relationships with candidates, hiring managers and teams, and advocate for their needs through bold and empathic recommendations 
• A champion for candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connections during the recruitment journey 
• Innovate on ways to build a talent pipeline, identify creative sourcing techniques  and recruit in a variety of venues to build balanced and inclusive teams
• Solve problems and produce solutions by data driven decision
• Service Engineering and Product Management executives for all talent acquisition needs (ie: Product Engineering, Telephony (Backend), Mobile Engineering, AI Engineering and Product Management using technologies such as C++, python, objective C etc)

In your first 30 days: 

• Align to our full-cycle recruitment strategy to source, recruit and close multiple requisitions
• Foster relationships with Stakeholders and develop Talent Advisor partnerships to hit company hiring goals
• Leverage internal and external data to craft and steer recruitment decisions and strategies 

In your first 60 days: 

• Work closely with hiring teams to create an exceptional candidate interview process and experience
• Build balanced and inclusive teams

Who you are

• Operate with an incredible sense of urgency and taking initiative while not compromising on attention to detail
• A strategic mindset to identify, evaluate and support candidates through the recruiting process
• Ability to be resourceful with minimal guidance, embrace ambiguity and adapt quickly to changes and the evolving needs of the business environment while demonstrating a strong work ethic, integrity, and personal accountability
• Experience partnering with and influencing senior hiring managers and executives throughout the recruiting cycle
• Expert knowledge in direct sourcing, hiring passive candidates from direct competitors, and effective interviewing techniques
• Excellent verbal and written communication skills with an emphasis on tact and diplomacy
• 4+ years recruiting experience, in the areas of technology and software, in a high-growth start-up environment 
• Experience closing candidates and negotiating complex compensation packages

Tools and Platforms: Greenhouse, Linkedin, Gem, G-Suite

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals amp; Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.