Company: | Telnyx | Location: | United States |
Posted: | Wednesday, September 14, 2022 | | |
Job Description:
About Telnyx
Telnyx is a global connectivity platform and partner that powers carrier-grade services on an in-house built, private, cloud-agnostic IP network. We power voice, messaging, video, wireless, numbering, fax, security, and networking solutions for businesses all around the world. Whether we’re processing mission-critical communications, hosting enterprise-grade contact centers, or powering simple in-app messaging and calling, our APIs make secure, high-fidelity connectivity the new standard. We’re working to democratize worldwide access to real-time communications over the internet.
The Role
As a Solutions Engineer, you will work closely with the rest of the sales team to introduce Telnyx Solutions to our customers. You’ll do that by delivering technical presentations, demonstrations, and educating customers’ technical champions. You will be a technical matter expert in all portfolios, helping prospects and partners by explaining technical features and be their problem-solving reference removing any potential roadblocks to close a deal. The Solutions Engineer, or Sales Engineer, is part of the Sales team, bridging Sales Development Representatives and Account Executives with the Product Engineering team.
You are familiar with modern networking technology and architecture. You’ve likely worked with technologies like SIP, 5G, LTE, and others. You may be a recent Web Development bootcamp grad with previous sales or support experience looking to leverage and hone your new skills. You’re comfortable learning & demonstrating technologies to diverse audiences ranging from product managers to CTOs/CEOs.
Responsibilities
Recommend integration strategies, solution architectures, platforms, and application infrastructure required to successfully implement solutions with Telnyx’s VoIP technologies and products
Develop and maintain deep knowledge and understanding of Telnyx existing and future products and services.
Partner with the Telnyx Sales team by owning all technical aspects of the opportunity.
Technically qualify business opportunities, raise key customer technical objections, and develop a strategy to resolve technical blockers with the product engineering team.
Support the technical relationship with Telnyx customers, including product and solution demos, proof-of-concept work
partner directly with the engineering team to prioritize new features and technical developments.
Work to demonstrate and prototype Telnyx product integrations in customer/partner environments.
Travel to customer sites, attend trade shows, and other events as needed.
What we are looking for
Solid understanding of the underlying VOIP infrastructure
Previous experience in Telecom, SIP, Contact Center, or Security
Great communication skills, comfortable explaining complex concepts to both technical and non-technical audiences
3+ years of business experience with at least 2 years in a client facing sales, presales, consulting, or technical architect roles (preferably selling cloud solutions to support, sales, or marketing organizations).
A combination of hands-on technical skills and business acumen.
Experience presenting and delivering technical pitches.
Experience as technical sales engineering or as solutions consultant in cloud enterprise environments.
Exposure to CPaaS technologies and/or next generation carriers is a big plus.
Experience building full stack applications with any modern programming language.
Fluency in a second language is a plus.
#LI-RH1
Bring Your Authentic Self to Telnyx
Telnyx is committed to building a team full of diverse perspectives, various backgrounds and different minds. We believe diversity drives innovation. We are committed to building a culture where difference is valued and creating avenues of equity for underserved groups. While we are still a work in progress, we are actively seeking folks who are passionate about building a place of belonging for everyone.
How we work
We’re a connectivity and networking leader, with industry experts and engineers who have built our cloud-agnostic platform in-house, from the ground up. We’re a concierge customer success team and a 24/7 support team. We’re a communications partner, focused on agile innovation, not a telecom slogged in antiquated processes and anti-competitive regulation. We’re an enterprise-grade conversation enabler, powering the global, enriched, multi-channel communications that today’s customers demand.
We're looking for people with passion, grit, and integrity. We believe in transparency, proactivity, and mutual respect. We provide the high-grade tools that help you do your best work, and keep up the collaborative habits that help everyone stay in the loop. No matter where you're based or which team you’re on, you’re plugged in, supported, and helping to shape the future of communications.
Perks
Unlimited Paid Time Off (PTO) for full-time and contract employees
Annual professional development budget
Home Office Setup Perk
Volunteer Days
Top-notch equipment
Fitness & wellness stipend
Monthly home cleaning stipend
You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives, rigorous thinkers and assumption challengers. Are you ready to join us?
Source: https://boards.greenhouse.io/telnyx54/jobs/5269544003
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