Job Description:

About the team

Design at Dialpad is at the forefront of creating intuitive, innovative, and beautiful products that transform the way the world works together. We strive to design high-quality end-to-end experiences while maintaining an inclusive and collaborative culture. To us, attitude, and will, are as important as hard design skills.

Your role

We are looking for a Lead Product Designer who will help elevate Dialpad’s overall look and feel and customer experience by helping build and mature our design system, Dialtone. This is a highly collaborative and multi-disciplinary role for a systems-minded designer who self-identifies as both a designer and front-end engineer. Ideal candidates will showcase both design and implementation expertise.

** All applications must have a portfolio attached or URL provided to be considered **

What you’ll do

• Design for Delight and Quality
  You’ll oversee the design of high-quality styles, components, and patterns, and foster a sense of ownership from your team throughout the process. You will bring your experience in creating and maintaining style and component libraries in both design and code form. You're at home building out Figma components as well as authoring its HTML/CSS equivalent. Your front-end engineering experience can be characterized as “front of the front-end.”
• Leading By Design
  Though Dialtone serves both designers and engineers, it all starts with the end user’s experience. You’ll have the opportunity to lead and heavily influence how Dialtone and the design system team mature to take on large, high-visibility initiatives, as well as how other designers and engineers contribute.
• Tooling and documentation
  Lead the strategy and creation of resources, tools, and documentation to support Dialtone users — designers and engineers alike. Build up a growing prototyping practice by identifying design- and code-based skills and technologies to ship high-quality outcomes faster.
• Product Management
  Manage Design System backlog, roadmap, priorities, scope, and tasking for design system features, documentation, and communication channels. Foster cross-functional relationships and evangelize design system adoption. You will also be providing design leadership and guidance to teams around using shared patterns and identifying opportunities to create new patterns and components within their workstreams.
• Doesn’t Have To Be Complex To Be Useful
  Sometimes the most useful and delightful things are simple. We recognize design systems and the products they serve are naturally complex while at the same time trying to provide our users with intuitive and approachable experiences. You’ll be at the forefront unraveling and making sense of complex interactions with a bias for simplicity and elegance.
• Expanding Our Footprint
  Dialtone has the unique challenge to support not only traditional Web, Android, and iOS interfaces, but desk phones and conference room hardware as well. This role will be integral in helping Dialtone expand its reach as we rethink the physical meeting space experience.

Skills you’ll bring

• 8+ years of related experience, 3+ years of design system experience and/or leading design projects.
• Proven understanding of how to build, architect, and evangelize design systems.
• Have a deep understanding of interaction design, heuristics, Gestalt principles, usability, and accessibility best practices.
• You have designed and documented styles, components, and patterns that enable other designers and developers to build features.
• Strong experience in managing style and component libraries (e.g. Figma, Sketch), and work hard to align its component API with their coded counterparts.
• Expert in HTML, CSS, and UI-oriented Javascript.
• Experience in git to manage source code, workflows, and reviewing pull requests.
• Familiarity with front-end frameworks such as React or Vue, paired with a tool like Storybook.
• Strong opinions of and history in building inclusive, WCAG-compliant experiences.
• A strong and inspiring communicator that can work and drive influence across Product, Engineering, Design, and Marketing.
• A bias toward progress versus action: You are proactive in addressing problems before you or your team and don’t wait for others to start.
• You have a track record of thoughtful, impactful work you can show us.
• Experience working in SaaS or enterprise software is a plus.

Dialpad benefits and perks

Equity, balance, and belonging
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.

Continuing education
Dialpad offers a yearly stipend for continued learning and education expenses.