|Company:||Littlefish||Location:||Sheffield, England, United Kingdom|
|Posted:||Thursday, March 25, 2021|
Come and join the Littlefish team!
Littlefish is a world-class, award-winning Managed IT and Cyber Security Services Company, delivered from our 24/7 UK service centres.
Our purpose is to disrupt the conventional Managed IT Services models – where the usual suspects typically fail to perform, by delivering service solutions that are tailored to the precise needs of each organisation and communicated in clear and straightforward language.
About the opportunity
Littlefish is looking for a Service Desk Team Leader to join our team in Sheffield. As the Service Desk Team Leader, you will provide management support to one or more teams (PODs) of Service Desk Engineers. Also, as the Service Desk Team Leader, you will be responsible for; ensuring delivery of agreed service levels, customer service reviews, hiring and onboarding for your assigned team, check and improve the quality of the service desks work.
Service Desk Team Leader Duties and Responsibilities
What we are looking for from you
What would make your application stand out?
Life at Littlefish
When our employees and visitors experience our offices, they often comment on the “vibe” and “feel good factor” that they experience.
This is the result of our #peoplematter approach to employment and is testament to the organisational culture we promote. Our approach is simple, we put our people first, every time and without hesitation. We have worked hard to create our culture and work harder to maintain and enhance it, to ensure Littlefish is the place to be for your career journey!
Through employing the best people, and creating optimal working conditions, our customers get the best service. In a crowded market, often playing against much bigger competitors (think David and Goliath), we constantly need to stand out to continue growing. We have a very successful track record, working with a plethora of leading organisations.
So, if you feel like you can make a tangible difference, apply today, and join us on the journey.