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| Customer Success Specialist - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Instrumental in the success and retention of Dialpad customers, our Customer Success teams are the backbone of our company. The CS organization is responsible for delivering the absolute highest levels of satisfaction and success in the deployment and overall customer journey phases. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you’ll do
Skills you’ll bring
Who you are
Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7604409002 |
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| Sep 6, 2024 |
| Senior Software Engineer, Fullstack, Integrations - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role Dialpad is currently seeking a skilled Senior Software Engineer with expertise in building Integrations Products. Based in Bangalore, our Integrations team specializes in developing a robust layer of integrations that seamlessly connect Dialpad's core features with external SaaS offerings, including CRM, Ticketing systems, and Workforce Management platforms, among others. Our end-to-end products deliver intelligent workflow integrations with various business applications such as Salesforce, Slack, ServiceNow, Okta, and more. Our teams are highly collaborative and comprise of cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony. Every engineer on our global Engineering team is allowed to take ownership of the product features where they’re able to see immediate results. Combining communication capabilities and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7514666002 |
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| Sep 6, 2024 |
| Director of Service Delivery - |
| Velocity - |
Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7887a89157fd3901916c11fef1159b&source=&lang=en |
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| Sep 6, 2024 |
| Senior Director, Accounting Operations (OTC) - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the role The Sr. Director, Accounting Operations (OTC) is responsible for managing the billing, collection, billing support and user fraud teams to ensure timely and accurate billing processes and month-end closes, efficient collection of outstanding accounts, timely and accurate resolution of billing and collection support enquiries, and compliance with financial policies and procedures. This role involves developing and implementing strategies to improve billing efficiency, reduce outstanding receivables, resolve billing and support enquiries, and enhance overall financial performance. This position will oversee a global team. This is a hybrid position located in the [Austin, TX or Tempe, AZ] office, with occasional travel requirements to other Dialpad offices in the US and internationally. The Sr. Director, Accounting Operations (OTC) will partner closely with other cross-functional teams in Dialpad, including Revenue, Corporate Accounting, Customer Success, FP amp;A, Business Transformation, Legal, Deals Desk/Orders, Revenue Operations, Customer Support, and Product Engineering, to improve the billing and collection process, and customer experience. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
#LI-JF1 Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7603000002 |
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| Sep 6, 2024 |
| Senior Integrated Campaigns Manager - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role We are seeking a strategic and results-driven Senior Marketing individual to lead our Integrated Campaigns program at Dialpad. This pivotal role will drive strategy, project management, measurement, and performance of integrated marketing campaigns. The ideal candidate will possess extensive experience in B2B marketing, specializing in creating and executing impactful campaigns that enhance awareness, engagement, and revenue generation. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7603000002 |
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| Sep 6, 2024 |
| Senior Product Designer, Design Systems - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team The Product Design at Dialpad sits at the forefront of helping every business have better conversations with their customers, driving sales, and improving team alignment through one one, beautiful, AI-powered workspace. We deliver holistic, high-quality experiences that sweat the details, all within an inclusive and collaborative culture. To us, a positive attitude and desire to get things done are just as important as amazing craft skills. About this role We are looking for an experienced Senior Product Designer who will play a critical role in building and maturing our Design System, Dialtone. This is a highly collaborative and multi-disciplinary role for an experienced systems-minded designer who can navigate the nuances between design and front-end development concerns. ** All applications must have a portfolio attached or URL provided to be considered ** What you’ll do:
Knowledge, Skills, and Abilities:
Minimum Qualifications:
Preferred Qualifications:
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7615667002 |
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| Sep 6, 2024 |
| Senior Regional Marketing Manager - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the role Dialpad is searching for a Senior Regional Marketing Manager to fill a key role in our marketing organization. This person will be responsible for developing and executing region specific plans to generate new leads and accelerate existing pipeline. This includes the planning and execution of in person and online events, digital campaigns, and Dialpad sponsorships at industry events. This is a cross-functional role across the sales team and marketing organization. The ideal candidate has excellent interpersonal skills, can manage multiple projects and internal stakeholders, and understands the strategic big picture to bring the right resources together. They must also have impeccable event planning and project management skills, and the ability to deliver an amazing experience within budget. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7558819002 |
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| Sep 6, 2024 |
| Senior QA Engineer - Bangalore |
| Dialpad - Bangalore |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s QA (Quality Assurance) team is responsible for ensuring the quality of software products and applications. This team works closely with developers, designers, and stakeholders to help identify and fix any issues or defects in the software. The QA team's primary objective is to deliver a high-quality, reliable, and user-friendly product to end-users. Your role As a senior QA Engineer, your role primarily involves ensuring the quality, functionality, and usability of the Dialpad Application . Your responsibilities will include test planning and design , functional testing , automated testing , bug reporting and tracking , collaboration and communication with the global teams both internal and cross functional. This position reports to our QA Manager (in the US) and will be based in our Bangalore, India Office. The position will require a hybrid working arrangement based out of our Bangalore office. What you’ll do
Skills you’ll bring
It is a Bangalore-based opportunity, Hybrid working, Mandatory 3 days work from Office Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7604477002 |
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| Sep 6, 2024 |
| Sr. Product Support Engineer - Bangalore |
| Dialpad - Bangalore |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Product Support Engineers are obsessed with customer feedback amp; satisfaction, improving support and engineering bug resolution efficiency. Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services (e.g., video meetings, business phone system, messaging, Dialpad Ai). Your role As a Senior Product Support Engineer, you'll partner with our product and engineering teams to resolve bugs, prioritize customer requests, and document APIs and functionalities across multiple applications. We are looking for exceptional support engineers who have the demonstrable ability to debug complex calling and meetings issues, and have the drive to learn and grow technically, solve challenging problems, and exceed customer expectations. What you’ll do
Who you are You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You’ve prior experience working in shifts to provide 24X7 production support across multiple applications. You are a good communicator who likes helping people. You’re an expert in developing amp; improving internal support tools and processes that aid in providing a better developer experience, proactively identifying potential issues, and resolving customer issues faster. Skills you’ll bring
Our Teach Stack: Python backend on Google App Engine / Google Cloud Platform, Vue.js frontend, Electron / PWA, real-time communications on WebRTC / SIP over HTTP, numerous integrations with third-party services. Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7607380002 |
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| Sep 6, 2024 |
| Sr. QA Engineer - Bangalore |
| Dialpad - Bangalore |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role The position primarily involves ensuring the quality, functionality, and usability of the Dialpad Application. The responsibilities will include test planning and design, functional testing, automated testing, bug reporting and tracking, collaboration, and communication with the global teams both internal and cross-functional. Upon offer, the prospect candidate will support the Functional Testing requirements for new Dialpad support for various Polycom and Yealinks Ipphone devices. The candidate will support Bug Fixes Validation, and Regression test activities on the CCaaS Project and contribute towards overall automation initiatives. What you’ll do
Skills you’ll bring
It is a Bangalore-based opportunity, Hybrid working, Mandatory 3 days work from Office Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7564570002 |
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| Sep 6, 2024 |
| Software Engineer- Junior Fullstack Developer - Kitchener |
| Dialpad - Kitchener |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Data Annotation amp; Testing team plays an essential role in the development of our Ai features for our suite of business communication products. This team collaborates closely with Natural Language Processing (NLP), Automatic Speech Recognition (ASR), Artificial Intelligence Research (AIR) amp; Product Management to constantly improve our customers' ability to derive valuable insights from their conversations. Your role As a Junior Fullstack Software Developer, you’ll own internal tooling including transcription platforms, data pipelines and SDK tooling and code. You’ll work closely with Data Specialists, Analytics Engineers, QA Engineers and ASR Engineers to develop and maintain tooling to reduce and simplify their workloads. Examples of what you will work on include a transcription platform which makes the process of transcription as easy and fast as possible for our transcribers, while surfacing relevant information to them in a helpful and easy to access format. In addition, you’ll help streamline our processes in working with Google Cloud Platform (GCP) and Labelbox SDKs to improve data selection, processing and annotation processes. This position reports to our Data Annotation amp; Testing Manager and has the opportunity to be based in our Kitchener Office. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7278033002 |
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| Sep 6, 2024 |
| Sr. Product Manager Telephony Team - Kitchener |
| Dialpad - Kitchener |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role We are looking for an experienced Sr. Product Manager to join our team and help build the future of business communications, in collaboration with our global network of carrier partners. The right person will not only have an entrepreneurial, forward-looking mindset, but also act as a bridge between our external carrier partners and our internal product, design, marketing and engineering teams. Take ownership to deliver the best-in-class voice and messaging capabilities to our customers. Ideally, you've been a PM for a SaaS product that has significant integrations with third-party service providers, and are comfortable operating in an agile environment. If you're creative, goal-driven and hands-on, and you like working with a smart, talented, truly awesome team, we'd love to hear from you! What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7607994002 |
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| Sep 6, 2024 |
| Software Engineer, Fullstack, Plugins - Vancouver |
| Dialpad - Vancouver |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Plugins team plays an essential role in supporting custom integrations, internal stakeholders and 3rd party developers. This team collaborates closely with all internal product development teams, Dialpad customers, and strategic partners to constantly improve the developer ecosystem including embedded applications, integrations, tooling, documentation and SDKs. Your role As a Software Engineer on the Plugins team, you’ll primarily own building and supporting embeddable applications both within Dialpad amp; external products. You’ll work closely with engineering teammates, product leaders, business leaders and external partner leaders and engineers to facilitate integrations and collaboration between multiple 3rd party systems. This position reports to our Senior Engineering Manager, and offers the opportunity to be based in our Vancouver Office. It is also open in our Buenos Aires, Argentina office. What you’ll do
What we’re looking for (not requirements, just guidelines)
Dialpad benefits and perks Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits. British Columbia, Canada Salary Range $115,400 mdash;$136,333 CAD Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7613676002 |
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| Sep 6, 2024 |
| AP and Procurement Specialist - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role As the Accounts Payable and Procurement Specialist, you will be part of the Dialpad Corporate Accounting Team, reporting into the Accounting and AP Supervisor. You are detail-oriented, self-motivated, a team-player and have exceptional customer service skills. Your responsibilities will include, but are not limited to, management of purchase orders, responding to internal and external inquiries relating to purchases, management of the vendor master, and processing invoices and employee expenses for complete and accurate recording to the general ledger. What you'll do
Skills you'll bring
Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional Development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7590611002 |
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| Sep 5, 2024 |
| Senior Integrated Campaigns Manager - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role We are seeking a strategic and results-driven Senior Marketing individual to lead our Integrated Campaigns program at Dialpad. This pivotal role will drive strategy, project management, measurement, and performance of integrated marketing campaigns. The ideal candidate will possess extensive experience in B2B marketing, specializing in creating and executing impactful campaigns that enhance awareness, engagement, and revenue generation. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7602801002 |
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| Sep 5, 2024 |
| Associate QA Engineer - Bangalore |
| Dialpad - Bangalore |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role The position primarily involves ensuring the quality, functionality, and usability of the Dialpad Application. The responsibilities will include test planning and design, functional testing, automated testing, bug reporting and tracking, collaboration, and communication with the global teams both internal and cross-functional. Upon offer, the prospect candidate will support the Functional Testing requirements for new Dialpad Integration features spanning across various CRMs (e.g Salesforce, Zendesk, Hubspot, Zoho, MS Dynamics and ServiceNow), various Polycom and Yealinks Ipphone devices. The candidate will support Bug Fixes Validation, and Regression test activities on the CCaaS Project and contribute towards overall automation initiatives. What you’ll do
Skills you’ll bring
It is a Bangalore-based Hybrid working, Mandatory 3 days work from Office Dialpad benefits and perks Benefits and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7284425002 |
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| Sep 5, 2024 |
| Partner Account Manager - Tempe |
| Dialpad - Tempe |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team You will contribute to our global sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global sales team is made up of Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world. Dialpad’s Partner Account Managers are tasked with recruiting, enabling, and managing partners in their assigned territories. Dialpad’s Channel team plays an essential role in our GTM motions. This team partners closely with our SMB, Mid-Market, and Enterprise teams to constantly improve our new customer acquisition and expansion of our customer base. Your role As a Partner Account Manager of Channel Sales, you’ll be managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train and capture mindshare with our partners. Our PAM teams work closely with the National Team as they are our program's new business and partner recruitment engine. This position reports to our Head of North American Channel Sales, and has the opportunity to be based in Arizona, Colorado or Utah. As this role supports our West region partners, the position can be remote-based. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7615631002 |
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| Sep 5, 2024 |
| Customer Support Representative, Tier 1 - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team As a member of the Customer Support team, you have a knack for problem-solving in a fast-paced environment—always ready to dig in, troubleshoot, and solve any technical matter that our customers may face. About the role You should have a proven track history of excellent customer support. You will also be required to learn and understand our product and services inside and out, which will require a degree of curiosity and technical understanding. Lastly, you should be a very hard worker, professional with how you interact with customers and have a deep care and desire to help users. Skills you’ll bring
Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional Development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7604409002 |
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| Sep 4, 2024 |
| CX Enablement Specialist - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team The CX Enablement Specialist role sits within our Customer Success organization and will collaborate deeply with the Enablement team. The position supports the goals and initiatives of Dialpad’s Customer Experience (CX) organization - aligns to CX leadership, and works in partnership with the CX Enablement Manager. Dialpad’s Customer Experience (CX) teams work directly with Dialpad customers and are responsible for delivering the highest levels of satisfaction and success throughout the customer journey. Using your problem-solving skills and inherent motivation to help others, you will enable the CX teams to support our customers. This position reports locally to our Sr. Manager of Customer Success, SMB and the role is located in Manila. You will also be integrated with the Enablement Team, which supports and empowers customer-facing teams by providing them with the skills, knowledge, and processes to successfully position Dialpad. Enablement is responsible for analyzing success performance, designing initiatives to improve productivity, driving and overseeing the new hire onboarding process, and the knowledge and skill development of the existing CX team. Your role This position is based in Manila, Philippines with core work hours of 10 am to 7 pm Eastern Time, with the need to flex up to 1x per week to 11am-8pm Eastern Time to support global teams. The successful candidate will collaborate closely with the CX Enablement Manager to design and execute end-to-end enablement programs across Dialpad. You'll work with instructional designers to create diverse learning resources, develop engaging video content, and utilize learning platforms for mixed-modality content, including exercises, micro-learning, assessments, role plays, and scenario-based training. This position blends strategic insight and tactical execution, focusing on observation, gap analysis, and solution-oriented enablement efforts. As a CX Enablement Specialist, you'll deliver micro and programmatic training, create impactful resources, facilitate role-plays and hands-on activities, and contribute to improving workflows and tools. Your goal is to drive adoption of new approaches, solidify product and process knowledge, reduce friction in CX processes, and promote a culture of continuous learning and improvement. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional Development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/6918950002 |
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| Sep 4, 2024 |
| Onboarding Specialist - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Professional Services team plays an essential role in educating customers on Dialpad products. This team aligns closely with Sales, Customer Success and Support to constantly improve our product deployment and change management process. Your role As an Implementation Specialist, you are at the crux of customer interaction and enablement, supporting and troubleshooting your product area, and technical implementations. Simply put, you are the first line of defense and an expert in the products we offer. You are motivated by helping our customers achieve their desired objectives with buying into our advanced AI-powered products. Your combined problem solving skills, relationship-building skills, and communication skills will be crucial in hearing our customer pain points and understand where our product can meet them. What you'll do
Skills you'll bring
Who you are You’re customer centric, you love being organized, and you really enjoy helping onboard new clients. You enjoy having a voice and being a team player. Helping colleagues with tasks outside of your job description is something you kinda get a kick out of. You love learning new products, processes, and taking on challenges. You are new to SaaS implementations but you have worked with customers and helped with their initial setup, and user adoption. You are eager to learn Dialpad and new technologies. You bring your SaaS experience to the Professional Services team. Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional Development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7615631002 |
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| Sep 4, 2024 |
| Structured Cabling Technician - Orlando, FL - |
| Velocity - |
SET-TO-ERROR Source: https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d066c7d86d0166cb232b2825ff&id=8a7883a891ab211a0191bcabae523902&source=&lang=en |
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| Sep 4, 2024 |
| Software Engineer, Professional Services - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. The team Dialpad’s Professional Services team plays an essential role in educating and onboarding customers on Dialpad products. This team aligns closely with Sales, Customer Success and Support to constantly improve our product deployment and change management process. Dialpad’s Professional Services advanced application development team plays an essential role in developing a robust layer of integrations that seamlessly connect Dialpad's products with external services, including CRMs, ticketing systems and workforce management platforms which are catered to customer’s specific needs. Team works very closely with the customer, 3rd party platform and Dialpad core platform to provide custom solutions.
Your role As a Software Developer, you’ll architect, develop, and maintain PS applications using modern full-stack technologies including Python, Vue.js amp; GCP. You’ll work closely with customers, the Dialpad Developer platform team and 3rd party solutions to understand integration use cases and develop custom solutions. You’ll also help create reusable applications and components that do help in achieving customer use cases or professional services work. In addition, you’ll help bring strong experience in backend and front-end development, also preferably experience in any of the major cloud platforms. This position reports to our Manager Software Engineer Professional Services and has the opportunity to be based in our Buenos Aires Argentina Office
What you’ll do
Skills you will bring
Our Tech Stack: Python backend on Google App Engine / Google Cloud Platform, Vue.js frontend, numerous integrations with third-party services. Dialpad benefits and perks Professional development Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7611848002 |
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| Sep 3, 2024 |
| Senior Regional Marketing Manager - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the role Dialpad is searching for a Senior Regional Marketing Manager to fill a key role in our marketing organization. This person will be responsible for developing and executing region specific plans to generate new leads and accelerate existing pipeline. This includes the planning and execution of in person and online events, digital campaigns, and Dialpad sponsorships at industry events. This is a cross-functional role across the sales team and marketing organization. The ideal candidate has excellent interpersonal skills, can manage multiple projects and internal stakeholders, and understands the strategic big picture to bring the right resources together. They must also have impeccable event planning and project management skills, and the ability to deliver an amazing experience within budget. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7481446002 |
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| Sep 3, 2024 |
| Senior Software Engineer - Bangalore |
| Dialpad - Bangalore |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services. Every day, millions of users across the world leverage our technology for communicating effectively and efficiently. Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human. Your role We are seeking a talented Fullstack Software Engineer to help build and maintain our customer and partner facing tooling, automated workflows and administrative features for various products amp; services in our ecosystem. You will be responsible for designing, developing, and testing new features and improvements to our existing tooling and admin features. You will work closely with product managers, UX designers, backend developers, and other engineers to deliver a world-class communications platform to our users. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7061959002 |
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| Aug 31, 2024 |
| Salesforce QA Engineer - Vancouver |
| Dialpad - Vancouver |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. Your role As a Senior Salesforce QA Engineer, you will be instrumental in the development, execution, and improvement of software testing strategies for our Salesforce environment. Your expertise in Salesforce CPQ and Lead-to-Cash processes will ensure that we deliver flawless solutions to meet business needs and enhance customer satisfaction. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits. British Columbia, Canada Salary Range $91,700 mdash;$113,300 CAD Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7510434002 |
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| Aug 31, 2024 |
| Business Development Representative - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team As a Business Development Representative at Dialpad, you'll spearhead our efforts to introduce and highlight the transformative impact of our products and services to potential clients. Your role is essential in building and nurturing client relationships, understanding their needs, and guiding them toward realizing how our solutions can revolutionize their operations. Working in tandem with teams across sales, marketing, product development, and management, you'll ensure our outreach is strategically aligned with our growth objectives. Your contributions will not only enhance our company's visibility but also play a pivotal role in driving the adoption and utilization of our innovative offerings. Dialpad’s Business Development Representative will own lead generation and client engagement to boost sales and client base. In this role, you’ll combine market research, communication skills, and product expertise to identify and attract potential customers, fostering relationships that lead to successful partnerships. Dialpad’s Sales team plays an essential role in increasing revenue, expanding market presence, and enhancing customer satisfaction. This team collaborates closely with the Marketing, Product Development, and Customer Service teams to constantly improve the effectiveness of sales strategies and customer engagement processes. Your role As a Business Development Representative, you’ll spearhead outreach to potential clients, working closely with the Marketing and Sales teams to drive lead generation and engagement. You’ll craft personalized pitches and utilize insights to meet client needs effectively. This position reports to the Sales Leader in the Philippines, allowing for remote work with occasional team-building activities in various locations. What you’ll do
Skills you’ll bring
Benefits Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7607362002 |
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| Aug 29, 2024 |
| Senior Product Designer - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team The Product Design at Dialpad sits at the forefront of helping every business have better conversations with their customers, driving sales, and improving team alignment through one one, beautiful, AI-powered workspace. We deliver holistic, high-quality experiences that sweat the details, all within an inclusive and collaborative culture. To us, a positive attitude and desire to get things done are just as important as amazing craft skills. About this role As a Senior Product Designer at Dialpad, you play an integral role within your product area, working alongside Product and Engineering partners as well as other cross-functional partners. You’re seen as a leader within your product area, can navigate ambiguous projects well, understanding how to align your team to drive toward an actionable next step. You work with your product area partners to define strategy, roadmaps, timelines, and product goals. You also may mentor and assist other designers to help them grow. What you’ll do
What you'll bring
Minimum Qualifications:
Preferred Qualifications:
Dialpad benefits and perks Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7602801002 |
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| Aug 29, 2024 |
| Senior Product Designer, Design Systems - |
| Dialpad - |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team The Product Design at Dialpad sits at the forefront of helping every business have better conversations with their customers, driving sales, and improving team alignment through one one, beautiful, AI-powered workspace. We deliver holistic, high-quality experiences that sweat the details, all within an inclusive and collaborative culture. To us, a positive attitude and desire to get things done are just as important as amazing craft skills. About this role We are looking for an experienced Senior Product Designer who will play a critical role in building and maturing our Design System, Dialtone. This is a highly collaborative and multi-disciplinary role for an experienced systems-minded designer who can navigate the nuances between design and front-end development concerns. ** All applications must have a portfolio attached or URL provided to be considered ** What you’ll do:
Knowledge, Skills, and Abilities:
Minimum Qualifications:
Preferred Qualifications:
Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7604477002 |
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| Aug 29, 2024 |
| Client Account Executive, Commercial - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the team A Client Account Executive, Commercial at Dialpad is responsible for providing best in class account management across a portfolio of existing Dialpad customers while growing YoY revenue. Serving as a consultant to the client, the CAE will show the value of what's possible through the implementation of additional Dialpad product suite offerings. The CAE will develop and execute on a sales strategy for their book of business. They will be responsible for meeting/exceeding sales and revenue goals and objectives, overall customer relationship management and customer satisfaction. The CAE is ultimately responsible for making sure our customers are constantly realizing the value of their account, driving positive outcomes for both the customer and Dialpad. The CAE is a member of the Sales organization, will carry a revenue quota and will report directly to their front line sales leader. This is a hybrid role in the Austin sales office. What you'll do
Skills you'll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7561784002 |
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| Aug 29, 2024 |
| Senior Regional Marketing Manager - Austin |
| Dialpad - Austin |
About Dialpad Ai that means business Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more. About the role Dialpad is searching for a Senior Regional Marketing Manager to fill a key role in our marketing organization. This person will be responsible for developing and executing region specific plans to generate new leads and accelerate existing pipeline. This includes the planning and execution of in person and online events, digital campaigns, and Dialpad sponsorships at industry events. This is a cross-functional role across the sales team and marketing organization. The ideal candidate has excellent interpersonal skills, can manage multiple projects and internal stakeholders, and understands the strategic big picture to bring the right resources together. They must also have impeccable event planning and project management skills, and the ability to deliver an amazing experience within budget. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more! Professional development Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year. Culture Compensation and equity Diversity, Equity, and Inclusion (DEI) at Dialpad At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning amp; development program focused on the success of our Dialers. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://job-boards.greenhouse.io/dialpad/jobs/7481447002 |
| View More Show Me The Details |
| Aug 29, 2024 |
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