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| Sales Specialist, VSB - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Instrumental in growing and retaining our VSB (very-small business) customer base, our VSB Sales Team delights and excites our VSB customers by helping them start a Dialpad account. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first touchpoints with Dialpad. Dialpad’s VSB team plays an essential role in the Sales Organization. This team partners closely with Support, Marketing, and other Sales teams to constantly improve the customer experience. Your Role This position reports to our Manager, VSB Sales Philippines and has the opportunity to be based in our Manilla/Remote Office. Preferred working hours are 8AM-5PM PST, remote position What you’ll do
Skills you’ll bring
Who you are You’re someone who is looking to jumpstart their career in SaaS Sales at a company that’s unique and growing. You’re a highly intelligent and motivated contributor who isn’t afraid of getting your hands dirty and is looking to work with like minded teammates. You’re scrappy and solutions oriented. You have some experience in customer facing roles or have a killer academic background that’s paved the way for this next step. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6948733002 |
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| Oct 19, 2023 |
| Senior Software Engineer, Backend, Call Features - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. The team The backend engineering work of the Call Features team is central to complex debugging of a distributed system using Google App Engine logging and custom tooling and is critical to Dialpad managing a high volume of concurrent calls. Your role What you’ll do [i,e., Responsibilities]
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging Culture Compensation and equity Continuing education Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6841134002 |
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| Oct 19, 2023 |
| Senior Sales Development Representative, Enterprise - Austin |
| Dialpad - Austin |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Senior Sales Development Representative, Enterprise will contribute to our Enterprise Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Enterprise Account Executives. Dialpad’s Sales Development team develops relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development. Your Role As a Senior Sales Development Representative, Enterprise, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll work closely with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also help create prospecting lists for target accounts and key decision makers and reach out to them using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, motivation and love of winning to hone your craft and launch yourself into a successful sales career! This position reports to our Head of Global Business Development and is based in our Austin, TX or Tempe, AZ Offices. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. BENEFITS, TIME-OFF amp; WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6981204002 |
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| Oct 19, 2023 |
| Account Executive, SMB - Phoenix |
| Dialpad - Phoenix |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Account Executive, SMB will solve tangible client obstacles by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s SMB Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your role As an Account Executive, SMB you’ll own the complete sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex, communications problems felt by everyone around the world. This in office position reports to our SMB Sales Manager and is based in our Tempe, AZ office. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6735331002 |
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| Oct 19, 2023 |
| Director, Growth Content - San Ramon |
| Dialpad - San Ramon |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. Your role The Head of Growth Content is a key leader in Dialpad’s marketing organization, driving organic growth through epic storytelling and content creation that educates and inspires the future of our industry. The leader will manage a team that develops content, customer stories, infographics, digital video content, and other editorial assets. Our ideal candidate is both creatively motivated and operationally skilled and has a track record of delivering on revenue and user growth goals, and as a passionate people leader, is committed to developing a high-performing team of editors, content creators, and SEO experts alike. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range $167,750 mdash;$207,083 USD Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6932948002 |
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| Oct 19, 2023 |
| Director, Growth Content - San Ramon |
| Dialpad - San Ramon |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. Your role The Head of Growth Content is a key leader in Dialpad’s marketing organization, driving organic growth through epic storytelling and content creation that educates and inspires the future of our industry. The leader will manage a team that develops content, customer stories, infographics, digital video content, and other editorial assets. Our ideal candidate is both creatively motivated and operationally skilled and has a track record of delivering on revenue and user growth goals, and as a passionate people leader, is committed to developing a high-performing team of editors, content creators, and SEO experts alike. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range $167,750 mdash;$207,083 USD Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6936114002 |
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| Oct 17, 2023 |
| Implementation Specialist - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. The team Dialpad’s Professional Services team plays an essential role in educating customers on Dialpad products. This team aligns closely with Sales, Customer Success and Support to constantly improve our product deployment and change management process. Your role As an Implementation Specialist, you are at the crux of customer interaction and enablement, supporting and troubleshooting your product area, and technical implementations. Simply put, you are the first line of defense and an expert in the products we offer. You are motivated by helping our customers achieve their desired objectives with buying into our advanced AI-powered products. Your combined problem solving skills, relationship-building skills, and communication skills will be crucial in hearing our customer pain points and understand where our product can meet them. What you'll do
Who you are You’re customer centric, you love being organized, and you really enjoy helping onboard new clients. You enjoy having a voice and being a team player. Helping colleagues with tasks outside of your job description is something you kinda get a kick out of. You love learning new products, processes, and taking on challenges. You are new to SaaS implementations but you have worked with customers and helped with their initial setup, and user adoption. You are eager to learn Dialpad and new technologies. You bring your SaaS experience to the Professional Services team. Skills you'll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6932948002 |
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| Oct 13, 2023 |
| Sr. Account Executive, Mid-Market - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Sr. Account Executive, Mid Market will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s Mid Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your Role As a Sr. Account Executive, Mid Market you’ll own the complete sales process from start to finish. You’ll work closely with Sales Leadership and Sales Engineers to take a medium sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. This position reports to a Mid Market Sales Manager. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. BENEFITS, TIME-OFF amp; WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses. For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range $100,000 mdash;$100,000 USD Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6956514002 |
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| Oct 12, 2023 |
| Team Lead, VSB - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, VSB, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communications problems felt by everyone around the world. What you will achieve In your first 30 days: Discover Dialpad
In your first 60 days: Be a contributor
By 90 days: Be a leader
Who you are You bring your authentic self to work each day and embrace unique qualities, traits, and skills that make you who you are. You lead from a place of curiosity - seek to comprehend others perspectives, proactively unwind complexities into simple solutions, and challenge the status quo. You’re a compassionate leader who prioritizes the personal amp; professional well-being of your team. You do the right thing, even when no one is watching - you are a Dialer. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6911897002 |
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| Oct 12, 2023 |
| WebRTC Engineer (Fully Remote) - Brazil |
| Telnyx - Brazil |
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. As a WebRTC Engineer you understand how the Telnyx WebRTC platform works as a whole, while also being able to identify each underlying service and its purpose, proxies, back-to-back-user agents, SDK clients, push notification services, etc. You use this knowledge plus your experience working with WebRTC technologies to design new features and guide software developers on their implementation. You assist other teams by triaging escalated issues and then working with all the involved parties until they are resolved. You are the subject matter expert for all topics that are WebRTC related, and when you don't know the answer you will know who to ask. You work with users around the globe, where you help by solving their communications challenges. You’ll also get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points. We’re looking for people with a strong background in WebRTC technologies and interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems. In This Role You Will
You May Be A Fit For This Role If You Have
#LI-LS1#LI-REMOTEBring Your Authentic Self to Telnyx Telnyx is committed to building a team full of diverse perspectives, various backgrounds and different minds. We believe diversity drives innovation. We are committed to building a culture where difference is valued and creating avenues of equity for underserved groups. While we are still a work in progress, we are actively seeking folks who are passionate about building a place of belonging for everyone. We're looking for people with passion, grit, and integrity. We believe in transparency, proactivity, and mutual respect. We provide the high-grade tools that help you do your best work, and keep up the collaborative habits that help everyone stay in the loop. No matter where you're based or which team you’re on, you’re plugged in, supported, and helping to shape the future of communications. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives, rigorous thinkers and assumption challengers. Are you ready to join us? Source: https://boards.greenhouse.io/telnyx54/jobs/5762402003 |
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| Oct 11, 2023 |
| Wireless Cloud Engineer - (FOSS) (Fully Remote) - Turkey |
| Telnyx - Turkey |
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. About you
The opportunity The opportunity is within the Core Wireless team which is responsible for the design, development, deployment and maintenance of all mobile network infrastructure elements. Your responsibilities will include:
Who we’re looking for
Bonus points for
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| Oct 11, 2023 |
| Customer Success Manager, Mid-Market - Denver |
| Dialpad - Denver |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. The team Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!) What you will achieve
In your first 30 days:
In your first 60 days:
By 90 days:
Who you are First and foremost, you love working with customers and helping them realize value by achieving (or exceeding!) their goals. You know how to communicate clearly, use data to your advantage, and organize your time like a boss. Picking up new technology skills excites you, and even though you might not know much about cloud telephony right now, the idea of learning the ins and outs of Dialpad gets you pumped. You are a seasoned vet when it comes to Customer Success, and you geek out on exchanging best practices and tips with your team. Skills you will bring
Benefits Culture We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill amp; Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. For exceptional talent based in Denver, CO the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Colorado Salary Range $70,800 mdash;$87,334 USD Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6859961002 |
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| Oct 10, 2023 |
| Information Security Engineer - Kitchener |
| Dialpad - Kitchener |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team If you enjoy tackling complex technological challenges, then our corporate security team under our Business Technology group may be the team for you! We provide creative solutions to help our employees be productive and secure from anywhere. We help deliver industry leading security services to protect internal systems, company, and customer data. Your role We are hiring for an Information Security Engineer to join our team. Dialpad is looking for an individual that has a passion for information security and has a strong learning mindset. This is a hands-on technical role where you will be working with various applications and technologies. You will work closely with our IT and Security teams on cross-functional projects. This position reports to our Information Security Services Lead and has the opportunity to be based out of Canada and is remote-work friendly. What you’ll do
Skills you’ll bring
As a bonus
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6932948002 |
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| Oct 10, 2023 |
| Sales Specialist, VSB - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Instrumental in growing and retaining our VSB (very-small business) customer base, our VSB Sales Team delights and excites our VSB customers by helping them start a Dialpad account. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first touchpoints with Dialpad. Dialpad’s VSB team plays an essential role in the Sales Organization. This team partners closely with Support, Marketing, and other Sales teams to constantly improve the customer experience. Your Role This position reports to our Manager, VSB Sales Philippines and has the opportunity to be based in our Manilla/Remote Office. Preferred working hours are 8AM-5PM PST, remote position What you’ll do
Skills you’ll bring
Who you are You’re someone who is looking to jumpstart their career in SaaS Sales at a company that’s unique and growing. You’re a highly intelligent and motivated contributor who isn’t afraid of getting your hands dirty and is looking to work with like minded teammates. You’re scrappy and solutions oriented. You have some experience in customer facing roles or have a killer academic background that’s paved the way for this next step. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6915878002 |
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| Oct 9, 2023 |
| Sales Development Representative - Austin |
| Dialpad - Austin |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team develops relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development. Your Role As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll work closely with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also help create prospecting lists for target accounts and key decision makers and reach out to them using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, motivation and love of winning to hone your craft and launch yourself into a successful sales career! This position reports to our Sales Development Manager and is based in our Austin, TX Office. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. BENEFITS, TIME-OFF amp; WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6962406002 |
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| Oct 9, 2023 |
| Account Executive, SMB - Sydney |
| Dialpad - Sydney |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Account Executive, SMB will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad’s enterprise voice, contact centre and omnichannel solutions. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s SMB sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your role As an Account Executive, SMB you’ll own the complete sales process from start to finish. You’ll work closely with Sales Leadership and Sales Engineers to take a small sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. This position reports to our ANZ Director, and has the opportunity to be based in our Sydney, Australia Office. This role is hybrid. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6859911002 |
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| Oct 9, 2023 |
| Strategic Partner Support Representative - Amsterdam |
| Dialpad - Amsterdam |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team As a member of the Premium Support team, you have a knack for problem-solving in a fast-paced environment—always ready to dig in, troubleshoot, and solve any technical matter that our customers may face. Dialpad’s Premium Support team provides world-class support to enterprise level customers. In this role, you’ll combine fast paced learning, professional attitude, and have a deep care and desire to help others. Dialpad’s Premium Support team plays an essential role in supporting enterprise level customers as well as Dialpad’s partners. This team collaborates closely with higher level support teams and engineering to constantly improve customer experience and their knowledge to quickly resolve customer issues. Your role As a Premium Support Representative, you should have a proven track history of excellent customer support. You will also be required to learn and understand our product and services inside and out, which will require a degree of curiosity and technical understanding. You’ll work closely with higher tier teams to investigate issues and deliver a professional response to our customers. This position reports to our Premium Support Manager and has the opportunity to be based remotely. Preferred work time Monday - Friday 3pm - 12am CEST, also open to shifts over the weekend. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6944322002 |
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| Oct 8, 2023 |
| Implementation Specialist - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. The team Dialpad’s Professional Services team plays an essential role in educating customers on Dialpad products. This team aligns closely with Sales, Customer Success and Support to constantly improve our product deployment and change management process. Your role As an Implementation Specialist, you are at the crux of customer interaction and enablement, supporting and troubleshooting your product area, and technical implementations. Simply put, you are the first line of defense and an expert in the products we offer. You are motivated by helping our customers achieve their desired objectives with buying into our advanced AI-powered products. Your combined problem solving skills, relationship-building skills, and communication skills will be crucial in hearing our customer pain points and understand where our product can meet them. What you'll do
Who you are You’re customer centric, you love being organized, and you really enjoy helping onboard new clients. You enjoy having a voice and being a team player. Helping colleagues with tasks outside of your job description is something you kinda get a kick out of. You love learning new products, processes, and taking on challenges. You are new to SaaS implementations but you have worked with customers and helped with their initial setup, and user adoption. You are eager to learn Dialpad and new technologies. You bring your SaaS experience to the Professional Services team. Skills you'll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6901787002 |
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| Oct 5, 2023 |
| Information Security Engineer - Kitchener |
| Dialpad - Kitchener |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team If you enjoy tackling complex technological challenges, then our corporate security team under our Business Technology group may be the team for you! We provide creative solutions to help our employees be productive and secure from anywhere. We help deliver industry leading security services to protect internal systems, company, and customer data. Your role We are hiring for an Information Security Engineer to join our team. Dialpad is looking for an individual that has a passion for information security and has a strong learning mindset. This is a hands-on technical role where you will be working with various applications and technologies. You will work closely with our IT and Security teams on cross-functional projects. This position reports to our Information Security Services Lead and has the opportunity to be based out of Canada and is remote-work friendly. What you’ll do
Skills you’ll bring
As a bonus
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6936114002 |
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| Oct 5, 2023 |
| Learning Experience Designer - Kitchener |
| Dialpad - Kitchener |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team This role will be part of Dialpad’s Global Enablement team, which includes enablement professionals, program managers, instructional designers, and trainers that support Dialpad’s revenue-generating initiatives. This Learning Experience Designer position will be focused fully on our customer education initiatives and design, develop, and maintain customer-facing multimedia eLearning content to help our customers make the most of their experience with Dialpad. Your role The full-time Learning Experience Designer position is focused on driving the success of Dialpad’s Customer Training content (Dialpad University) through the creation of engaging, self-serve onboarding and product training courses and materials. You will use your skills in instructional design, video creation amp; editing, and LMS Maintenance to create engaging multimedia learning content to educate and support Dialpad customers. You will work with branding teams, gather requirements, create storyboards and prototypes, gather feedback, and develop multimedia assets. In this position, you will also become an expert on the Dialpad products. What you’ll do You will play a pivotal part in creating exceptional learning experiences that engage and empower our customers. By leveraging both your industry and product expertise, you will be responsible for executing on the development of a comprehensive customer training program that aligns with our organization's goals and empowers our customers to realize the value of Dialpad Ai.
Responsibilities: Instructional/Multimedia Design:
Learning Management System (LMS) Administration:
Product Mastery/ Professional Development:
Qualifications:
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6936114002 |
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| Oct 5, 2023 |
| Head of Marketing, ANZ - Sydney |
| Dialpad - Sydney |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. Your role As Head of ANZ Marketing, will create and execute impactful regional marketing programs for the region. You’ll work closely with the sales and partner leadership to understand specific market priorities and inform and shape customer and prospect-facing programs contributing to pipeline, opportunity creation, and acceleration. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6521496002 |
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| Oct 5, 2023 |
| WebRTC Engineer - |
| Telnyx - |
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. As a WebRTC Engineer you understand how the Telnyx WebRTC platform works as a whole, while also being able to identify each underlying service and its purpose, proxies, back-to-back-user agents, SDK clients, push notification services, etc. You use this knowledge plus your experience working with WebRTC technologies to design new features and guide software developers on their implementation. You assist other teams by triaging escalated issues and then working with all the involved parties until they are resolved. You are the subject matter expert for all topics that are WebRTC related, and when you don't know the answer you will know who to ask. You work with users around the globe, where you help by solving their communications challenges. You’ll also get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points. We’re looking for people with a strong background in WebRTC technologies and interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems. In This Role You Will
You May Be A Fit For This Role If You Have
#LI-LS1#LI-REMOTEBring Your Authentic Self to Telnyx Telnyx is committed to building a team full of diverse perspectives, various backgrounds and different minds. We believe diversity drives innovation. We are committed to building a culture where difference is valued and creating avenues of equity for underserved groups. While we are still a work in progress, we are actively seeking folks who are passionate about building a place of belonging for everyone. We're looking for people with passion, grit, and integrity. We believe in transparency, proactivity, and mutual respect. We provide the high-grade tools that help you do your best work, and keep up the collaborative habits that help everyone stay in the loop. No matter where you're based or which team you’re on, you’re plugged in, supported, and helping to shape the future of communications. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Telnyx, we welcome diverse perspectives, rigorous thinkers and assumption challengers. Are you ready to join us? Source: https://boards.greenhouse.io/telnyx54/jobs/5762402003 |
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| Oct 4, 2023 |
| Senior Account Executive, Mid-Market - New York |
| Dialpad - New York |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Sr. Account Executive, Mid Market will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s Mid Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your Role As a Sr. Account Executive, Mid Market you’ll own the complete sales process from start to finish. You’ll work closely with Sales Leadership and Sales Engineers to take a medium sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. This position reports to a Mid Market Sales Manager. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. BENEFITS, TIME-OFF amp; WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6404095002 |
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| Oct 4, 2023 |
| Senior Account Executive, Mid-Market - New York |
| Dialpad - New York |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Sr. Account Executive, Mid Market will solve tangible client challenges by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s Mid Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your Role As a Sr. Account Executive, Mid Market you’ll own the complete sales process from start to finish. You’ll work closely with Sales Leadership and Sales Engineers to take a medium sized business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. This position reports to a Mid Market Sales Manager. What you’ll do
Skills you’ll bring
Dialpad Benefits and Perks EQUITY, BALANCE, AND BELONGING At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. CULTURE We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. COMPENSATION amp; EQUITY Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. BENEFITS, TIME-OFF amp; WELLNESS An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! CONTINUING EDUCATION Dialpad offers a yearly stipend for continued learning and education expenses.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6898040002 |
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| Oct 3, 2023 |
| Account Executive, SMB - Phoenix |
| Dialpad - Phoenix |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Account Executive, SMB will solve tangible client obstacles by redefining their definition of what’s possible through implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncover market opportunities to get the market talking about Dialpad! Dialpad’s SMB Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers and their peers to constantly improve the efficiency and effectiveness of the full sales process. Your role As an Account Executive, SMB you’ll own the complete sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex, communications problems felt by everyone around the world. This in office position reports to our SMB Sales Manager and is based in our Phoenix, AZ office. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6680281002 |
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| Oct 3, 2023 |
| Head of Marketing, ANZ - Sydney |
| Dialpad - Sydney |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. Your role As Head of ANZ Marketing, will create and execute impactful regional marketing programs for the region. You’ll work closely with the sales and partner leadership to understand specific market priorities and inform and shape customer and prospect-facing programs contributing to pipeline, opportunity creation, and acceleration. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6901787002 |
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| Oct 3, 2023 |
| Sr. Product Manager, Omnichannel - Phoenix |
| Dialpad - Phoenix |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Sr. Product Manager Omnichannel will work on our AI Contact Center offering to build the best AI powered Omnichannel solution. In this role, you’ll combine innovation, interaction with customers, cross-functional collaboration with Design and Engineering to drive the roadmap, requirements and Go to Market of our CCaaS Omnichannel product offering. Dialpad’s Product Management team plays an essential role in the organization with a fast growing disruptive product. This team collaborates closely with all major stakeholders in the company, including Sales, Marketing, Design, Architects, Engineers, Support to constantly improve the quality and disruptive innovation of our products. Your role As a Sr Product Manager of CCaaS Omnichannel , you’ll own the roadmap, requirement gathering, prioritization, and execution of the CCaaS Omnichannel product features. You’ll work closely with the other CCaaS product manager to accelerate the CCaaS product portfolio, and with the Analytics product managers to make sure the new features are being reported on. This position reports to our Sr. Dir of product management for the Omnichannel portfolio and has the opportunity to be based in our Buenos Aires office in Argentina or in the US . What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success. Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6894171002 |
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| Oct 2, 2023 |
| Sr Product Manager, Contact Center - San Francisco |
| Dialpad - San Francisco |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team Dialpad’s Sr. Product Manager CCaaS will work on our AI Contact Center offering to build the best AI powered Contact Center solution. In this role, you’ll combine innovation, interaction with customers, cross-functional collaboration with Design and Engineering to drive the roadmap, requirements and Go to Market of our CCaaS product offering. Dialpad’s Product Management team plays an essential role in the organization with a fast growing disruptive product. This team collaborates closely with all major stakeholders in the company, including Sales, Marketing, Design, Architects, Engineers, Support to constantly improve the quality and disruptive innovation of our products. Your role As a Sr Product Manager of CCaaS , you’ll own the roadmap, requirement gathering, prioritization, and execution of the CCaaS product features. You’ll work closely with the other CCaaS product manager to accelerate the CCaaS product portfolio, and with the Analytics product managers to make sure the new features are being reported on. This position reports to our Sr. Dir of product management for the CCaaS portfolio and has the opportunity to be based in the US or Canada. What you’ll do
Skills you’ll bring
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more! Continuing education Dialpad offers a yearly stipend for continued learning and education expenses.
For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range $161,500 mdash;$199,500 USD Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6905721002 |
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| Oct 2, 2023 |
| Support Development Trainer - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team
Dialpad’s Support Development Trainer’s are Dialpad Product and Support process champions who will provide training and support to our T1 Support and Premium Support Agents to further develop their knowledge and skills. In this role, you’ll combine a passion for developing others, strong communication and interpersonal kills to create a strong learning enviornement for our Support team. Dialpad’s CX Development team plays an essential role in coaching, training and keeping the CX org up to date on all things Dialpad. This team collaborates closely with Support leadership, Product Management, and our Help Center Content manager to constantly improve agent and customer education. Your role As a Support Development Trainer, you’ll own training any new Support agents as well as continuous training on the Dialpad product as well as communication platforms, mobile networks, SIP messaging, network protocols, amp; desk phone provisioning in a SIP enviornment. You’ll work closely with Support Leadershsip, the Telephony Team, and your fellow teammates to ensure you have all of the necessary information to build training plans and documentation. You’ll also help create and present lesson plans for live trainings with the team. In addition, you’ll help bring additional coaching and training resources to the Support agents through our communication channels. This position reports to our Training amp; QA Manager and has the opportunity to be based in the Philipines working 10 am - 7 pm EST, Monday - Friday. What you’ll do [i,e., Responsibilities]
Skills you’ll bring [i,e., Qualifications]
Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Benefits, time-off, and wellness An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!
Continuing education Dialpad offers a yearly stipend for continued learning and education expenses. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6944322002 |
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| Sep 29, 2023 |
| Team Lead, VSB - |
| Dialpad - |
About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, VSB, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communications problems felt by everyone around the world. What you will achieve In your first 30 days: Discover Dialpad
In your first 60 days: Be a contributor
By 90 days: Be a leader
Who you are You bring your authentic self to work each day and embrace unique qualities, traits, and skills that make you who you are. You lead from a place of curiosity - seek to comprehend others perspectives, proactively unwind complexities into simple solutions, and challenge the status quo. You’re a compassionate leader who prioritizes the personal amp; professional well-being of your team. You do the right thing, even when no one is watching - you are a Dialer. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. Source: https://boards.greenhouse.io/dialpad/jobs/6918928002 |
| View More Show Me The Details |
| Sep 29, 2023 |
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