Opportunities in the Contact Center Industry
Showing 571 to 584 of 584 Postings
CUSTOMER SERVICE - Maitland |
AdeccoMaitland |
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Ideal candidate will be responsible for calling existing customers and upselling them on upgrading their packages. This candidate will make about 30-40 calls per day and responsible for confirming demos. This is a Part Time position for 20 hrs per week Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_1_025176_11183447 |
CALL CENTER REPRESENTATIVE, MASPETH, NY - Maspeth |
AdeccoMaspeth |
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I am looking for a few STRONG CUSTOMER SERVICE REPRESENTATIVES for an OUTSTANDING OPPORTUNITY right here in MASPETH, NY!!! This is a TEMP TO PERM!!! The main requirements are: You MUST be UPBEAT , looking for a new CHALLENGE and LEARN new tasks QUICKLY. The ideal candidate will also have EXCELLENT PEOPLE, COMPUTER and COMMUNICATION SKILLS. The position will require responding to INBOUND CUSTOMER SERVICE CALLS, responding quickly and efficiently to customer inquries. This role is DEFINITELY for YOU!!!! This is a Monday to Friday 8AM-5PM role. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include: ¿ Medical Coverage - Access to an affordable and comprehensive group medical coverage plan ¿ 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program ¿ Pay Options/Direct Deposit - Make it as easy as possible for you to get paid ¿¿ Paid Holidays - Selected paid holiday, based on accrued hour requirements ¿ State-of-the-Art Career Center - Training and resources available for all employees ¿ Highly trained and professional staff - Our team cares about you and your career! Click on ¿Apply Now¿ to be considered for this position or any other customer service related opportunities with Adecco. Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_1_020003_11065711 |
High Net Worth Insurance Agent - Orlando |
Dialog DirectOrlando |
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High Net Worth Insurance AgentLocation: Orlando, FL Salary Range: $50,000/annually + commission/bonus Benefits: Health, Dental, and Vision Insurance including 401(k) Employment Type: Full Time Description: Dialog Direct is looking for Property & Casualty (P&C) Licensed Insurance Agents. The agent will use their in-depth knowledge of risks and available insurance products to market suitable insurance policies to meet the needs of their customers. The agent will be working with customers that generally have 2 million+ in net worth. Our client is the world's leading insurance organization, serving more than 90 million customers in over 100 countries and jurisdictions. They are leading providers in property casualty insurance, life insurance, retirement products, mortage insurance, and other financial services. All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Duties:
Source: http://dialog-direct.iapplicants.com/ViewJob-718863.html |
Insurance Sales Agent - Property & Casualty - Orlando |
Dialog DirectOrlando |
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Insurance Sales Agent - Property & CasualtyLocation: Orlando, FL Salary Range: Base hourly ($12.50) plus Bonus; Up to $40K+/annually in combination Benefits: Health, Dental, and Vision Insurance including 401(k) Employment Type: Full Time Description: Dialog Direct is looking for Property & Casualty (P&C) Licensed Auto Insurance Agents. This position provides sales support to one of our Property & Casualty insurance clients. Our high energy sales agents must be Property and Casualty licensed and is required to use their sales skills to quote and sell auto insurance offered through our client. The insurance sale agent will take inbound and outbound calls from potential customers; qualifying and explaining features, benefits and policies in hopes of enrollment. All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Duties:
Source: http://dialog-direct.iapplicants.com/ViewJob-719703.html |
Part time-CSR-evenings and weekends - Portland |
AdeccoPortland |
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Receiving up to 400 inbound phone calls at a medical answering service. Very fast paced and fun environment. Weekend hours ¿ working 4-6 hours between the hours of 8am and 11pm. This would likely include 1-2 evening shifts during the week as coverage requires. Those would start as early as 3pm and go as late as 11pm Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_1_025338_11127972 |
Customer Service Representative Health Guide - Rochester |
Dialog DirectRochester |
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Customer Service Representative Health GuideLocation: Rochester Hills, MI Salary Range: $10.00/hour Benefits: Medical, Vision, and Dental Insurance including 401K Employment Type: Full Time Description: Community Large / 50+ is responsible for the complete handling of inbound member calls. Allegra Direct services 100% of the call volume for this line of business. Companies with over 50 employees are considered Community Large / 50+ groups. Our Health Guides provide full, complete, and accurate information to each member, and the overall customer experience is to be pleasurable. Training Hours: Monday - Friday 8:30am - 5:00pmShift Hours: Sunday - Saturday between 8:00am � 8:00pm Duties:
Source: http://dialog-direct.iapplicants.com/ViewJob-668999.html |
Regional Service Coordinator - Rockland |
AdeccoRockland |
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Adecco is currently assisting a local client in Rockland, MA for a Regional Service Coordinator. As a Regional Service Coordinator, you will manage inbound service requests in a fast-paced call center environment. You will provide exceptional customer service while interacting with internal customers by phone, directing technicians and taking inbound and making outbound calls to our customers. What You Will Do: - Plan the service schedule against customer needs and proactively adjust as needed to insure profitability. - Receive incoming calls from customers and answer inquiries. - Dispatch service technicians to customer locations. - Accept and process service orders, schedule service appointments and enter customer data into computer system. - Follow-up on service orders and communicate customer needs to service personnel. - Other administrative tasks as assigned. Position Requirements Basic Qualifications - High school diploma or equivalent - 2+ years of customer service experience - Willing to be flexible to working based on business needs as workload shifts - No Immigration Sponsorship available Preferred Qualifications: - Post-secondary education - 2+ years dispatcher or route service experience - Able to communicate effectively with outstanding interpersonal skills - Must be able to adapt to change on a constant basis - Proficient with computers and computer programs, Excel experience desired - Technical aptitude with the ability to use problem solving skills to assist with customer issues and needs. - Demonstrate good communication, organizational, administrative and time-management skills Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_1_025360_11126405 |
Costumer Service Representative - Saint Paul |
AdeccoSaint Paul |
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Adecco is assisting a local client in recruiting for a current Technology Specialist - Customer Service job in St. Paul, MN. This is for a contract opportunity. As a Technology Specialist you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. You will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now! Responsibilities for this Technical Support Representative - Customer Service job include: -Receive/Place a high volume of inbound/outbound calls with varying degrees of questions or concerns -Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken -Use computer system to track, gather information, and/or troubleshoot the items raised by the customer -Assist with customer interactions and trouble shooting issues in reference to both print and digital transactions. -Refer unresolved customer issues to designated call center department or supervisor for further investigation Qualifications: -High School Diploma -Associates or Bachelors preferred -1-2 years of similar work experience preferred -Working knowledge of incoming technical questions regarding the various products both print and digital -Excellent verbal and written communication skills -Make good decisions and resolve issues in a clear, calm, and diplomatic matter -Computer literate - Proficient with Email and Microsoft Word -Able to work in a team environment Schedule for this position is M-F 7:00AM-3:30PM Pay for this position is $13.50/hr. This is a contract opportunity with potential for hire. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this Technical Support Representative - Customer Service job in Vadnais Heights, MN or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_1_025256_11164919 |
Enrollment Coordinator - Scottsdale |
AdeccoScottsdale |
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Adecco is currently assisting a local client in their search to fill an Enrollment Coordinator job in Scottsdale,AZ. This is a temporary opportunity for the right person. The right candidate will be energetic, reliable and exceptional at customer service. As an Enrollment Coordinator you will be responsible for processing enrollment of Medicare Part D members. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below! Responsibilities for this Enrollment Coordinator job include: • Processing enrollment of Medicare Part D members; both first-time enrollment, as well as modifications • Manage activities from MedForce application • Interfacing with both individual plan members and employer groups • Must follow Center for Medicare/Medicaid Services guidelines • Managing enrollment with optional tasks: scanning incoming items into application, tracking special projects in Excel, and managing outbound enrollment verification member calls Qualifications: • High School Diploma or equivalent is required • Basic healthcare terminology and definition knowledge • Must have excellent written and verbal communication skills • Must be detail oriented, with strong organizational skills • Strong customer service skill set is required This is a 3 month temporary position with the possibility extend. Must be flexible to work various shifts between the hours of 6:00am-9:30pm. Pay will be $ 15.00/hr. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Candidates interested in this Enrollment Coordinator position in Scottsdale, AZ should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Amanda Shoemaker by email at Amanda.shoemaker@adeccona.com Important information: This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the “apply now” button included within to be considered. Equal Opportunity Employer Minorities/Women/Veterans/Disabled Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_2_022862_383088 |
Customer Support / Account Representative - South Jordan |
AdeccoSouth Jordan |
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New Class Beginning April 4, 2016 Adecco, a division of the world leader in the recruitment of office and finance professionals is currently recruiting for a Customer Support / Account Representative in the South Jordan, Utah area. This is an excellent opportunity to work with one of our premier clients. Immediate need apply today if you meet the qualifications listed below! Position Details: Position: Customer Support / Account Representative Location: South Jordan, UT Assignment Length: 6 months (temp to perm opportunities available) Wages Scale: $19.00/hr Start Date: April 4, 2016 Responsibilities include: Candidates will be responding to incoming phone calls regarding various service issues on various accounts. Calls will need to be responded to with a high degree of accuracy and speed, while consistently meeting key department performance metrics. Inquiries may include questions about checks, debit cards, retirement and basic finance. Successful applicants will have a positive attitude and professional demeanor. Customer Service or Call Center experience a plus. 4-year degree preferred but not required (in finance) OR financial services (banking) experience a plus. Must have flexibility in work hours (working hours are M-F 7:30am - 4pm). Bilingual candidates a plus, not required. (Bilingual candidates must be fluent in BOTH English and Spanish). Adecco offers a competitive benefit package. Apply Now www.adeccousa.com if you are interested in this Senior Customer Support / Account Representative position in South Jordan, Utah. DO NOT DELAY! Please apply at www.adeccousa.com. If you have any questions, you may email Kimberlee Pope at kimberlee.pope@adeccona.com. Equal Opportunity Employer Minorities/Women/Veterans/Disabled The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Important information: This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. Source: http://www.adeccousa.com/job-seekers/pages/job-detail.aspx?jobid=US_EN_2_022862_382689 |
Account Manager- Auburn Hills - Troy |
Dialog DirectTroy |
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Account Manager- Auburn HillsLocation: Troy, MI Salary Range: Based on Experience Benefits: Medical, Dental, Vision Employment Type: Full Time Description: Location: Auburn Hills, MichiganThis position is responsible for maintaining and expanding relationships with existing customers. The Account Manager (AM) assists in managing the customer account plan/budget, and identifying and communicating the needs and expectations of our customers. The AM understands and sells to DialogDirect competencies, ensures client satisfaction, understands the client?s strategic direction and how best DialogDirect can continue to support the developed relationship. The AM strategically plans and is responsible for to meeting his/her set goal or quota. This position must confidently present solutions and resolution to potential business concerns or issues. The AM also manages and closes contract negotiations, and presents State of the Business to Executive management. The AM is also works independently to successfully negotiate and close new and expanded business deals. Duties: ? Identifies new or expanded opportunity and understand exactly what is involved with the request ? Identifies clients whose accounts, within your portfolio, are shrinking and reach out and identify additional business opportunity ? Understand how client budgets work in conjunction with how you should estimate a project, job or change ? Communicates project/job assumptions, timeline requirements and contributes to the client solution internally, as well as with the client ? Conducts Start of Work Meetings as assigned ? Meets with clients or stakeholders to provide project/job status updates and business reviews as required ? Creates and maintains relationships within client organizations ? Provides customer feedback to the organization regarding customer concerns, expectations and/or business problems ? Reviews project metrics to identify important trends with the internal departmental teams ? Handles billing reviews, credit and/or billing disputes ? Manages purchase orders and resolves any concerns regarding purchase orders or contracts ? Conducts follow-up meetings and communications on the client?s needs or concerns ? At times, writes content for proposals, promotional events, etc. ? Views customer needs as an opportunity and not an inconvenience ? Understands and adheres to GMP, GDP, HIPAA , Safety and Security Guidelines ? Ability to research trends in client?s industries and understands industry regulations/guidelines ? Attends client events during off-hours ? Travel as required for client business ? Creates customer account plans that meet company standards ? All other duties assigned Qualifications: Qualifications and Skills ? Account Management Skills o Client Facing Source: http://dialog-direct.iapplicants.com/ViewJob-714047.html |
High Net Worth Insurance Agent - Troy |
Dialog DirectTroy |
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High Net Worth Insurance AgentLocation: Troy, MI Salary Range: $50,000/annually + commission/bonus Benefits: Health, Dental, and Vision Insurance including 401(k) Employment Type: Full Time Description: Dialog Direct is looking for Property & Casualty (P&C) Licensed Insurance Agents. The agent will use their in-depth knowledge of risks and available insurance products to market suitable insurance policies to meet the needs of their customers. The agent will be working with customers that generally have 2 million+ in net worth. Our client is the world's leading insurance organization, serving more than 90 million customers in over 100 countries and jurisdictions. They are leading providers in property casualty insurance, life insurance, retirement products, mortage insurance, and other financial services. All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Duties:
Source: http://dialog-direct.iapplicants.com/ViewJob-589553.html |
Insurance Sales Agent - Property & Casualty - Troy |
Dialog DirectTroy |
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Insurance Sales Agent - Property & CasualtyLocation: Troy, MI Salary Range: Base hourly ($12.50) plus Bonus; Up to $40K+/annually in combination Benefits: Health, Dental, and Vision Insurance including 401(k) Employment Type: Full Time Description: Dialog Direct is looking for Property & Casualty (P&C) Licensed Auto Insurance Agents. This position provides sales support to one of our Property & Casualty insurance clients. Our high energy sales agents must be Property and Casualty licensed and is required to use their sales skills to quote and sell auto insurance offered through our client. The insurance sale agent will take inbound and outbound calls from potential customers; qualifying and explaining features, benefits and policies in hopes of enrollment. All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Duties:
Source: http://dialog-direct.iapplicants.com/ViewJob-621255.html |
Property & Casualty Insurance Agent - Troy |
Dialog DirectTroy |
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Property & Casualty Insurance AgentLocation: Troy, MI Salary Range: Base hourly ($12.50) plus Bonus; Up to $40K+/annually in combination Benefits: Health, Dental, and Vision Insurance including 401(k) Employment Type: Full Time Description: No cold calling! Agents needed to accept inbound calls. Even if you're recently licensed, we have a spot for you! We have growth opportunities available within our company. Dialog Direct is looking for Property & Casualty (P&C) Licensed Auto Insurance Agents. This position provides sales support to one of our Property & Casualty insurance clients. Our high energy sales agents must be Property and Casualty licensed and is required to use their sales skills to quote and sell auto insurance offered through our client. The insurance sale agent will take inbound and outbound calls from potential customers; qualifying and explaining features, benefits and policies in hopes of enrollment. All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Duties:
Source: http://dialog-direct.iapplicants.com/ViewJob-606405.html |
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