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ONLINE EVENTS - NORTH & SOUTH AMERICA

Welcome to these special online events - webinars, mini conferences and event previews tailored towards best practice sharing.

All the events shown below are FREE to attend unless otherwise stated. Please see below a list of any you have signed up for and others you can register for are highlighted!

 

NOTE: All webinar / online events run by the ContactCenterWorld.com Team listed below are based on NEW YORK time (UTC-5hrs)

We also have events taking place on Singapore Time (UTC+8) and London (UK) Time (UTC) - you are welcome to join any of these events if the dat/time are more suitable - use the links below 

For events based on Singapore Time (UTC+8) visit this page 

For events based on London (UK) Time (UTC) visit this page

 

Vendors! - If you want to sponsor any of our Contact Center / CX events email Raj Wadhwani, President at rajw@contactcenterworld.com 


Event Summary
Artificial Intelligence and Tech Solutions
(More Info)
How To Improve Quality In Your Customer Interactions
(More Info)
 
Detailed Event Listing

Artificial Intelligence and Tech Solutions


Artificial Intelligence and Tech Solutions - Event to help those looking for solutions to enhance service and reduce cost. Covering AI and other tools to enhance communication. We want to hear whats worked, whats coming up in the near future, will AI replace the agent completely and more. Join...
(View Full Event Description)

Date: 
Wednesday, October 13, 2021
2:00 PM - 4:00 PM New York (GMT-4)
Approximately 2 hours long

You must login or register

How To Improve Quality In Your Customer Interactions


How To Improve Quality In Your Customer Interactions - Everything you need to know about improving quality of your interactions for centralised and remote teams Speakers TBC: Join us for this online event and learn some great tips, ideas and lessons from vendors of quality improvement soluti...
(View Full Event Description)

Date: 
New York (EST): Oct 27th, 2021 2:00 PM - 4:00 PM
  London: Oct 27th, 2021 1:00 PM - 3:00 PM
  Singapore: Oct 27th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register



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