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ONLINE EVENTS - GLOBAL


Event Summary
Training In Contact Centers
(More Info)
Training In Contact Centers
(More Info)
Training In Contact Centers
(More Info)
Increase Motivation - Find Out What Drives Your Staff Crazy At Work!
(More Info)
Increase Motivation - Find Out What Drives Your Staff Crazy At Work!
(More Info)
Increase Motivation - Find Out What Drives Your Staff Crazy At Work!
(More Info)
Lead Generation Programs - For Vendors Only
(More Info)
Managing a Working From Home Team
(More Info)
Lead Generation Programs - For Vendors Only
(More Info)
Managing a Working From Home Team
(More Info)
Lead Generation Programs - For Vendors Only
(More Info)
Managing a Working From Home Team
(More Info)
Customer Experience - How To Exceed Expectations
(More Info)
Customer Experience - How To Exceed Expectations
(More Info)
Customer Experience - How To Exceed Expectations
(More Info)
10 BEST PRACTICE IDEAS FROM AWARD WINNERS - Episode 1
(More Info)
10 BEST PRACTICE IDEAS FROM AWARD WINNERS - Episode 1
(More Info)
10 BEST PRACTICE IDEAS FROM AWARD WINNERS - Episode 1
(More Info)
Outsourcing - Tips & Best Practices
(More Info)
Outsourcing - Tips & Best Practices
(More Info)
Outsourcing - Tips & Best Practices
(More Info)
How To Improve Quality In Your Customer Interactions
(More Info)
How To Improve Quality In Your Customer Interactions
(More Info)
How To Improve Quality In Your Customer Interactions
(More Info)
 
Detailed Event Listing

Training In Contact Centers


Training In Contact Centers - We want to hear from trainers and training companies about the tools and techniques used today? We include some experts in stress management and mind fitness - very important in this current time! Join us for this 3 hour event and learn some great tips, ideas and...
(View Full Event Description)

Date: 
New York (EST): Jun 22nd, 2021 2:00 PM - 4:00 PM
  London: Jun 22nd, 2021 1:00 PM - 3:00 PM
  Singapore: Jun 22nd, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Training In Contact Centers


Training In Contact Centers - We want to hear from trainers and training companies about the tools and techniques used today? We include some experts in stress management and mind fitness - very important in this current time! Join us for this 3 hour event and learn some great tips, ideas and...
(View Full Event Description)

Date: 
New York (EST): Jun 22nd, 2021 2:00 PM - 4:00 PM
  London: Jun 22nd, 2021 1:00 PM - 3:00 PM
  Singapore: Jun 22nd, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Training In Contact Centers


Training In Contact Centers - We want to hear from trainers and training companies about the tools and techniques used today? We include some experts in stress management and mind fitness - very important in this current time! Join us for this 3 hour event and learn some great tips, ideas and...
(View Full Event Description)

Date: 
New York (EST): Jun 22nd, 2021 2:00 PM - 4:00 PM
  London: Jun 22nd, 2021 1:00 PM - 3:00 PM
  Singapore: Jun 22nd, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Increase Motivation - Find Out What Drives Your Staff Crazy At Work!


What Drives You Crazy At WorkFind out what drives your staff crazy at work and in doing so make your workplace a happier and more productive place. We will share how to set up and use the FREE tool in minutes and explain how you can get staff to use it and make your workplace ever better! Join...
(View Full Event Description)

Date: 
New York (EST): Jun 24th, 2021 2:00 PM - 2:30 PM
  London: Jun 24th, 2021 11:00 AM - 11:30 AM
  Singapore: Jun 24th, 2021 10:00 AM - 10:30 AM
Approximately 30 minutes long

You must login or register
Detailed Event Listing

Increase Motivation - Find Out What Drives Your Staff Crazy At Work!


What Drives You Crazy At WorkFind out what drives your staff crazy at work and in doing so make your workplace a happier and more productive place. We will share how to set up and use the FREE tool in minutes and explain how you can get staff to use it and make your workplace ever better! Join...
(View Full Event Description)

Date: 
New York (EST): Jun 24th, 2021 2:00 PM - 2:30 PM
  London: Jun 24th, 2021 11:00 AM - 11:30 AM
  Singapore: Jun 24th, 2021 10:00 AM - 10:30 AM
Approximately 30 minutes long

You must login or register
Detailed Event Listing

Increase Motivation - Find Out What Drives Your Staff Crazy At Work!


What Drives You Crazy At WorkFind out what drives your staff crazy at work and in doing so make your workplace a happier and more productive place. We will share how to set up and use the FREE tool in minutes and explain how you can get staff to use it and make your workplace ever better! Join...
(View Full Event Description)

Date: 
New York (EST): Jun 24th, 2021 2:00 PM - 2:30 PM
  London: Jun 24th, 2021 11:00 AM - 11:30 AM
  Singapore: Jun 24th, 2021 10:00 AM - 10:30 AM
Approximately 30 minutes long

You must login or register
Detailed Event Listing

Lead Generation Programs - For Vendors Only


Looking for Sales Leads?Find out the lead generation programs from ContactCenterWorld.com This includes outbound programs like email, messaging, banners, buyers guides, exhibition space and more. We will also cover how best to network with members and how we close the feedback loop to help you t...
(View Full Event Description)

Date: 
New York (EST): Jun 21st, 2021 1:00 PM - 1:45 PM
  London: Jun 21st, 2021 11:00 AM - 11:45 AM
  Singapore: Jun 21st, 2021 12:00 PM - 12:45 PM
Approximately 45 minutes long

You must login or register

Managing a Working From Home Team


Managing a Work From Home Team! Whether by choice or not, many of us are forced to set up staff to work from home. It can be challenging for you and your team, can cause some anxiety and also uncertainty in how best to train, manage, motivate and engage with everyone. In this mini conferen...
(View Full Event Description)

Date: 
New York (EST): Jun 29th, 2021 2:00 PM - 4:00 PM
  London: Jun 29th, 2021 1:00 PM - 3:00 PM
  Singapore: Jun 29th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Lead Generation Programs - For Vendors Only


Looking for Sales Leads?Find out the lead generation programs from ContactCenterWorld.com This includes outbound programs like email, messaging, banners, buyers guides, exhibition space and more. We will also cover how best to network with members and how we close the feedback loop to help you t...
(View Full Event Description)

Date: 
New York (EST): Jun 21st, 2021 1:00 PM - 1:45 PM
  London: Jun 21st, 2021 11:00 AM - 11:45 AM
  Singapore: Jun 21st, 2021 12:00 PM - 12:45 PM
Approximately 45 minutes long

You must login or register

Managing a Working From Home Team


Managing a Work From Home Team! Whether by choice or not, many of us are forced to set up staff to work from home. It can be challenging for you and your team, can cause some anxiety and also uncertainty in how best to train, manage, motivate and engage with everyone. In this mini conferen...
(View Full Event Description)

Date: 
New York (EST): Jun 29th, 2021 2:00 PM - 4:00 PM
  London: Jun 29th, 2021 1:00 PM - 3:00 PM
  Singapore: Jun 29th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Lead Generation Programs - For Vendors Only


Looking for Sales Leads?Find out the lead generation programs from ContactCenterWorld.com This includes outbound programs like email, messaging, banners, buyers guides, exhibition space and more. We will also cover how best to network with members and how we close the feedback loop to help you t...
(View Full Event Description)

Date: 
New York (EST): Jun 21st, 2021 1:00 PM - 1:45 PM
  London: Jun 21st, 2021 11:00 AM - 11:45 AM
  Singapore: Jun 21st, 2021 12:00 PM - 12:45 PM
Approximately 45 minutes long

You must login or register

Managing a Working From Home Team


Managing a Work From Home Team! Whether by choice or not, many of us are forced to set up staff to work from home. It can be challenging for you and your team, can cause some anxiety and also uncertainty in how best to train, manage, motivate and engage with everyone. In this mini conferen...
(View Full Event Description)

Date: 
New York (EST): Jun 29th, 2021 2:00 PM - 4:00 PM
  London: Jun 29th, 2021 1:00 PM - 3:00 PM
  Singapore: Jun 29th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Customer Experience - How To Exceed Expectations


Customer Experience - How you exceed customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed. Event sponsored by Five9 EMEA Join us for this...
(View Full Event Description)

Date: 
New York (EST): Jul 6th, 2021 2:00 PM - 4:00 PM
  London: Jul 6th, 2021 1:00 PM - 3:00 PM
  Singapore: Jul 6th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Customer Experience - How To Exceed Expectations


Customer Experience - How you exceed customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed. Event sponsored by Five9 EMEA Join us for this...
(View Full Event Description)

Date: 
New York (EST): Jul 6th, 2021 2:00 PM - 4:00 PM
  London: Jul 6th, 2021 1:00 PM - 3:00 PM
  Singapore: Jul 6th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Customer Experience - How To Exceed Expectations


Customer Experience - How you exceed customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed. Event sponsored by Five9 EMEA Join us for this...
(View Full Event Description)

Date: 
New York (EST): Jul 6th, 2021 2:00 PM - 4:00 PM
  London: Jul 6th, 2021 1:00 PM - 3:00 PM
  Singapore: Jul 6th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

10 BEST PRACTICE IDEAS FROM AWARD WINNERS - Episode 1


INSPIRATIONAL & AWESOME BEST PRACTICES Get to hear 10 Best Practice Ideas from award winning contact centers from around the World. These ideas are directly taken from the NEXT Generation Contact Center & Customer Engagement BEST Practices conference we run every year. Contributions from compani...
(View Full Event Description)

Date: 
New York (EST): Jul 8th, 2021 2:00 PM - 2:30 PM
  London: Jul 8th, 2021 1:00 PM - 1:30 PM
  Singapore: Jul 8th, 2021 11:00 AM - 11:30 AM
Approximately 30 minutes long

You must login or register
Detailed Event Listing

10 BEST PRACTICE IDEAS FROM AWARD WINNERS - Episode 1


INSPIRATIONAL & AWESOME BEST PRACTICES Get to hear 10 Best Practice Ideas from award winning contact centers from around the World. These ideas are directly taken from the NEXT Generation Contact Center & Customer Engagement BEST Practices conference we run every year. Contributions from compani...
(View Full Event Description)

Date: 
New York (EST): Jul 8th, 2021 2:00 PM - 2:30 PM
  London: Jul 8th, 2021 1:00 PM - 1:30 PM
  Singapore: Jul 8th, 2021 11:00 AM - 11:30 AM
Approximately 30 minutes long

You must login or register
Detailed Event Listing

10 BEST PRACTICE IDEAS FROM AWARD WINNERS - Episode 1


INSPIRATIONAL & AWESOME BEST PRACTICES Get to hear 10 Best Practice Ideas from award winning contact centers from around the World. These ideas are directly taken from the NEXT Generation Contact Center & Customer Engagement BEST Practices conference we run every year. Contributions from compani...
(View Full Event Description)

Date: 
New York (EST): Jul 8th, 2021 2:00 PM - 2:30 PM
  London: Jul 8th, 2021 1:00 PM - 1:30 PM
  Singapore: Jul 8th, 2021 11:00 AM - 11:30 AM
Approximately 30 minutes long

You must login or register
Detailed Event Listing

Outsourcing - Tips & Best Practices


Many companies - from small to global brands - choose to outsource their services to specialist outsourcing (BPO) providers. Having started in the outsourcing sector, Raj Wadhwani, President of ContactCenterWorld takes us inside the outsourcing world with tips and best practices from a number of...
(View Full Event Description)

Date: 
New York (EST): Jul 20th, 2021 2:00 PM - 4:00 PM
  London: Jul 20th, 2021 1:00 PM - 3:00 PM
  Singapore: Jul 20th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Outsourcing - Tips & Best Practices


Many companies - from small to global brands - choose to outsource their services to specialist outsourcing (BPO) providers. Having started in the outsourcing sector, Raj Wadhwani, President of ContactCenterWorld takes us inside the outsourcing world with tips and best practices from a number of...
(View Full Event Description)

Date: 
New York (EST): Jul 20th, 2021 2:00 PM - 4:00 PM
  London: Jul 20th, 2021 1:00 PM - 3:00 PM
  Singapore: Jul 20th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

Outsourcing - Tips & Best Practices


Many companies - from small to global brands - choose to outsource their services to specialist outsourcing (BPO) providers. Having started in the outsourcing sector, Raj Wadhwani, President of ContactCenterWorld takes us inside the outsourcing world with tips and best practices from a number of...
(View Full Event Description)

Date: 
New York (EST): Jul 20th, 2021 2:00 PM - 4:00 PM
  London: Jul 20th, 2021 1:00 PM - 3:00 PM
  Singapore: Jul 20th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

How To Improve Quality In Your Customer Interactions


How To Improve Quality In Your Customer Interactions - Everything you need to know about improving quality of your interactions for centralised and remote teams Speakers TBC: Join us for this online event and learn some great tips, ideas and lessons from vendors of quality improvement soluti...
(View Full Event Description)

Date: 
New York (EST): Oct 27th, 2021 2:00 PM - 4:00 PM
  London: Oct 27th, 2021 1:00 PM - 3:00 PM
  Singapore: Oct 27th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

How To Improve Quality In Your Customer Interactions


How To Improve Quality In Your Customer Interactions - Everything you need to know about improving quality of your interactions for centralised and remote teams Speakers TBC: Join us for this online event and learn some great tips, ideas and lessons from vendors of quality improvement soluti...
(View Full Event Description)

Date: 
New York (EST): Oct 27th, 2021 2:00 PM - 4:00 PM
  London: Oct 27th, 2021 1:00 PM - 3:00 PM
  Singapore: Oct 27th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register
Detailed Event Listing

How To Improve Quality In Your Customer Interactions


How To Improve Quality In Your Customer Interactions - Everything you need to know about improving quality of your interactions for centralised and remote teams Speakers TBC: Join us for this online event and learn some great tips, ideas and lessons from vendors of quality improvement soluti...
(View Full Event Description)

Date: 
New York (EST): Oct 27th, 2021 2:00 PM - 4:00 PM
  London: Oct 27th, 2021 1:00 PM - 3:00 PM
  Singapore: Oct 27th, 2021 2:00 PM - 4:00 PM
Approximately 2 hours long

You must login or register



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