WHY ENTER GET VALUABLE FEEDBACK & WIN MORE NEW BUSINESS WITH THIS AWARD!
Recognition from members worldwide
VOTED FOR BY CUSTOMERS
The truly voice of the customer
You get fantastic feedback from staff
Customized voting based on where you sell your solutions
bragging rights for the year!
RATE CRITERIA Customers will Rate your product/service on the following
- Quality of the solution
- Stability of the solution
- Support from the supplier
- Ease of use
- Cost / benefit of the solution
- Overall Value of the solution
- What do you like about the solution the most (free format)
- What improvements would you like to see? (free format)
- Would you recommend this solution to anyone else yes/no
sample analysis easy to read DATA DIRECT FROM CUSTOMERS!
HOW TO ENTER IT'S QUICK AND EASY TO ENTER!
|Acd||Multi Channel Solution||Self Service Solution|
|Analytics||Omni Channel Solution||Speech Analytics|
|Artificial Intelligence Solution||Outbound Dialer||Speech Recognition|
|Chat Bot||Performance Management Solution||Speech Verification|
|E-Learning||Quality Monitoring||Testing Tool|
|Headsets||Recording Solution||Web Browsing|
|Help Desk Software||Recruitment Tool||Webinar|
|Knowledge Management Solution||Remote Diagnostic Tools||Workforce Management|
|Live Chat Tool||Security|
|Americas (North and South Americas)||EMEA (Europe, Middle East & Africa||APAC (Asia Pacific)|
Note: When you enter the program we will ask how many customers and users you have. Customers are the number of companies you sold to and users are end users who may use the product at the customers site. In some cases the users may be zero - for example you sell a 100% self service solution and no agents / reps actually using the solution
low entry fee Minimal investment to participate
The program is based on award categories and regions. An award category is a product type i.e. AI Solution, ACD, WFM Software and a region is one of 3 regions you sell your solutions - Americas (North and South Americas), EMEA (Europe, Middle East & Africa) and APAC (Asia Pacific)
You start by entering a region for only $395 USD and this gives you 5 (five) categories free of charge. For example: you sell an AI solution in US and Mexico so you would select Americas and then the category AI Solution. If you also sell WFM in the US, you can add that as the second category (included free). The entry fee would then be just $395. If you want to enter 2 regions because you sell the AI and WFM solution in 2 regions then you would pay 2X $395 and you are now eligible to win the award for 2 regions! You win 2 regions with the same category and we will name you the World Champion for that solution!
If you sell more than 5 (five) different solutions and want to enter the awards for these, you can do so for a small additional fee of $95 per category per region
All prices in USD.
IMPORTANT DATES / DEADLINES important information!
The awards are open now and companies around the world can enter. The last date to receive any valid votes in this program is November 30 2019 and winners will be announced at the Global NEXT GENERATION Contact Center & Customer Engagement Best Practices Conference in Barcelona 2-5th Dec – visit the event website here www.ContactCenterWorld.com/global