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Contact Center Human Resources - Industry News

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Showing 1 to 15 of 3284 News Items


Kingspan Moves to the Cloud with 8x8
Kingspan Water & Energy Limited Deploys 8x8 to Unify Communications and Customer Engagement on a Single Global Cloud-based Platform
uk flagDate Posted: August 8, 2020 5:09 AM
Fiji in Top Spot for BPO Market
Fiji is well-positioned to gain from the business process outsourcing (BPO) market especially during a time as presented by COVID-19.
fiji flagDate Posted: August 8, 2020 5:06 AM
BT Designates Newcastle Call Centre as Key Site, Safeguarding Hundreds of Jobs
The telecoms giant has included the Gosforth Business Park site in its Better Workplace Programme
uk flagDate Posted: August 8, 2020 4:26 AM
BT Investing in Bangor Centre as Part of its Better Workplace Programme
The five-year programme is seeking to improve and consolidate BT’s footprint of more than 300 locations to around 30
uk flagDate Posted: August 8, 2020 3:00 AM
Dubber Services for Cloud Call Recording, AI Available on Business Telephony, Mobile Services
Australian-listed call recording vendor Dubber has announced availability of its services for cloud call recording and AI on business telephony and mobile services.
australia flagDate Posted: August 8, 2020 12:51 AM
Zoho Introduces BackToWork, Enabling Companies to Return to the Office Safely and Securely
Free for all organizations and adhering to strict hygiene and health-safety parameters, BackToWork helps global businesses who cannot sustain operations while fully remote
us flagDate Posted: August 7, 2020 10:43 PM
FCR Announces Expansion to Idaho Falls, Idaho
The Company Will Offer 300+ New Work from Home Jobs in 2020
us flagDate Posted: August 7, 2020 10:00 PM
Evolve IP Delivers Omnichannel Contact Center Integrated with Microsoft Teams and Virtual Workspaces
Enables Contact Center Employees to Work Anywhere Securely and Access All of Their Business Applications On the Devices of Their Choice
us flagDate Posted: August 7, 2020 8:34 PM
CRC Welcomes Menard Electric Cooperative to its Membership
Menard Electric Cooperative, an electric distribution cooperative serving meters throughout eight counties in central Illinois, recently joined CRC’s contact center services.
us flagDate Posted: August 7, 2020 5:43 PM
Saggezza Launches Salesforce Practice to Help Clients Maximize CRM Investment ROI
New practice helps clients in financial services, insurance, healthcare, and more to close more deals and provide a better customer experience
us flagDate Posted: August 7, 2020 3:34 PM
New Call Centre Jobs Up for Grabs in Carlton as Remote Shopping Demand Soars
A Nottingham call centre company is growing and has created 32 new jobs during the pandemic.
uk flagDate Posted: August 6, 2020 4:05 AM
TELUS Team Empowered to Work from Home Until 2021
TELUS continues to prioritize the safety and productivity of team members, customers, and the greater community by continuing remote Work Styles program for team members, including remote and virtual installations for customers
canada flagDate Posted: August 6, 2020 2:38 AM
Dedicated COVID Enquiry Call Centre for MCC Staff
‘Televerification and Communication Team’ set up for well-being of Mysuru City Corporation employees
india flagDate Posted: August 5, 2020 4:27 PM
Energy Firm Announces Plans to Create 100 New Call Centre Jobs in Selkirk
A recruitment drive is set to get underway in Selkirk after an Edinburgh-based energy provider announced plans to create 100 new jobs in the Borders.
scotland flagDate Posted: August 5, 2020 3:00 PM
Covid Cluster Linked to Lanarkshire Call Centre as Two New Cases Confirmed
Two more people have tested positive for Covid-19 in Greater Glasgow taking the number affected in a new cluster of cases to 13.
uk flagDate Posted: August 5, 2020 5:07 AM
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