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Contact Center Human Resources - Industry News

Interested in contributing News? Submit Them Online Here

Showing 1 to 15 of 2880 News Items


Call Centre to Expedite Treatment for COVID-19 Patients
Steps will be taken to establish a Call Centre to expedite the treatment for COVID-19 patients, the State Ministry of Primary Health Care, Epidemics, and COVID Disease Control said on Thursday (May 13).
sri_lanka flagDate Posted: May 14, 2021 8:16 PM
Keyfactor Named to Inc. Magazine’s 2021 List of Best Workplaces
Exceptional Workplace and Strong Company Culture Earns Keyfactor Top-Tier Survey Ranks
us flagDate Posted: May 14, 2021 6:05 PM
Govt Strengthens 1031 Helpline with More Staff
Though this number was already in use, the services associated with it have been increased, officials said.
india flagDate Posted: May 14, 2021 1:44 PM
Imus, Cavite Launches Outbound Call Center Assistance for Cash Aid Woes
The city government here launched an outbound call center assistance on Tuesday (May 11) to help residents who are having issues with financial assistance.
philippines flagDate Posted: May 14, 2021 7:11 AM
Avoira and Noetica Win National Innovation Award
Avoira has been named winner of the 2021 UK National Innovation Awards Remote Employee Productive & Performance category. The company received the award with its partner Noetica, a contact centre software house.
uk flagDate Posted: May 14, 2021
ABN AMRO Private Banking Selects TransPerfect to Facilitate Launch of Three Localized Websites
TransPerfect, a provider of language and technology solutions for global business, announced the launch of three websites with an aligned content approach for ABN AMRO Private Banking.
netherlands flagDate Posted: May 13, 2021 9:00 PM
Chandigarh Police Starts Dial-112 Helpline Corona Counselling for Policemen
The Chandigarh Police on Monday started Dial-112 Helpline Service for Covid-19 related stress and anxiety as well as for psychological counseling of police officials of UT Police.
india flagDate Posted: May 13, 2021 1:00 AM
PRA Group Announces New Office and Call Center in Australia
PRA Group (Nasdaq: PRAA), a global provider in acquiring and collecting nonperforming loans, today announced the opening of a new office and call center in Brisbane, Australia.
australia flagDate Posted: May 12, 2021 9:00 PM
Infosec and Sandler Partners Bring Cyber Education to 1,000s of Organizations
New Partnership Adds Infosec IQ and Infosec Skills to Sandler Partners’ Cybersecurity Portfolio
us flagDate Posted: May 12, 2021 5:00 PM
BT to Move 1,000 Staff to New Dundee Office
BT has announced plans for a new building in Dundee for its 1,000 call centre employees in the city.
uk flagDate Posted: May 12, 2021 9:00 AM
8x8 Delivers Cloud Phone and Contact Center Solution for Multinational Organizations in China
Partnership with China Mobile International Expands Global Reach; Provides Quality of Service and Reliability for Users in China
china flagDate Posted: May 12, 2021 2:20 AM
Tamil Nadu Government Converts Unified Command Centre into COVID-19 War Room
The Unified Command Centre (UCC), which has now been designated as a COVID-19 war room, will also utilise the services of 104 health helpline.
india flagDate Posted: May 11, 2021 11:40 PM
Abu Dhabi's Integrated Transport Centre Announces Services Schedule During Eid Al Fitr
The Integrated Transport Centre of Department of Municipalities and Transport in Abu Dhabi announced its Customer’s Happiness Center’s working hours, MAWAQiF and Darb Toll Gate System implementation timings, buses and ferries schedule during Eid Al Fitr official holiday.
UAE flagDate Posted: May 11, 2021 9:00 PM
Verizon Business and RingCentral Deliver Cloud-based Enterprise Solutions
Verizon Business announced a new strategic partnership with RingCentral, Inc., which will bring cloud-based enterprise communication solutions with integrated team messaging, video meetings, and a cloud phone system to enterprise businesses.
us flagDate Posted: May 11, 2021 10:20 AM
Call Centre Revived in Katihar for Vorkers
The call centre-cum-counselling kendra, which was established earlier and lying dormant after the slowing down of the first wave of Coronavirus pandemic, has been revived after the reverse migration of Bihari workers due to surge in cases during the second wave.
india flagDate Posted: May 11, 2021 2:14 AM

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