When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
Cookies used
ContactCenterWorld.com
Performance Cookies
Active
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
Cookies used
Google Analytics
Functional Cookies
Active
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
Cookies used
Twitter
Facebook
LinkedIn
Targeting Cookies
Active
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Cookies used
LinkedIn
This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties
Onecom announces another strand to its strategic partnership with Vodafone, with a five-year agreement to add Vodafone Software Defined Networking Solutions to its OneCloud Managed Service Platform.
World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and Guatemala City, Guatemala was awarded two medals in the 15th annual Global Top-Ranking Performers Awards from ContactCenterWorld.com, the Global Association for Contact Center and Customer Engagement Best Practices.
Yeasta and TELIgraph, the Singapore-based distributor of business telecommunication and phone systems, today jointly announce a distribution partnership.
Thunder Bay, Ontario - ContactCenterWorld is pleased to announce the winners of the 15th Annual Global Top Ranking Performers Awards from Best in World. The award winners were announced at an online awards ceremony broadcast worldwide to an audience over over 300 professionals on 25th February.
Celonis and Tech Mahindra have announced an expanded global partnership with the launch of the first of three new joint solutions for Business Process Outsourcing (BPO) transformation.
Yeastar and Bangkok Telecommunication jointly announce a distribution partnership. Bangkok Telecommunication will distribute the full line of Yeastar’s Unified Communications solutions to channels across Thailand.
Enreach, a European unified communications group, has announced that multiple IP phones from Grandstream have been certified for use on its Unified Communications as a Service (UCaaS) platform, ISTRA by Enreach.
The company combines its understanding of customer needs with a flexible technology stack that can adapt to varying requirements, both present and future
Madam Yvonne Ohui Maccarthy, President, Institute of Customer Service Professionals (ICSP) has said Customer Service Index (CSI) for the year 2020 increased by 3.3 percent as against that of 2019.