Call 4 Health has announced immediate plans for a significant expansion of its Maryland operations facility, located in Linthicum Heights. The company, headquartered in Delray Beach, Florida, also recently opened a third call center in Spring Hill, Tennessee.

AppTek expands its team and moves to new office.

Industry Veteran Returns to Lead the Company’s Technology Product Suite and Global IT Infrastructure

Position Imaging, Inc. announced that it has moved to a new location in Stratham, NH, doubling in size and adding warehouse and call center space.

“JXC” lab space showcases innovations in robotics, artificial intelligence, machine learning and other Edge technology that will transform future digital supply chains

Chief Robert Bongiorno is pleased to announce the Bedford Police Department has implemented a more modern system that will direct all wireless 911 calls dialed in town directly to the department’s dispatch center

Contact center solution provides foundational element of Digital First initiative

RingCentral, Inc. (NYSE:RNG), a provider of enterprise cloud communications and collaboration solutions, announced it has been ranked #1 in IHS Markit’s 2018 North American Unified Communications as a Service (UCaaS) Scorecard.

MC Technology, LLC announced the launch of its cloud solution for CTI integration product suite into SAP® Hybris® Cloud for Customer.

Cloud Native Solution Includes Targeted Coaching and eLearning to Drive Up Employee Retention and Improve Customer Service

The organisation’s decision to deploy Promapp follows a review of the business to ensure it can drive continuous improvement.

Special Assistant to Sindh Chief Minister on Women’s Development Irum Khalid inaugurated women’s helpline service 1094 at Directorate of Women Development and wished it success.

Gujarat government's move to provide health check-ups to senior citizens in their houses could not have come at a better time than this. Analysis of call data made to HelpAge, an NGO that works with the elderly in the city, found that a majority of calls were about social security schemes of the government.

Officials tackle expressions of disappointment, concerns over future education and career prospects

Hatton National Bank PLC (HNB) announced a new partnership with Simpleworks Business Solutions Pte Ltd (SimpleWorks) to automate its support center operations with a view to delivering a superior customer support experience.