Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Ikhwal Sidiq
Assistant Manager Trade and Remittance Services
408
MEMBER
R. Aju Eko Suprati
Ketua Subkelompok Program dan Anggaran
0
MEMBER
Firas Kurdi
Customer Service Director
0
MEMBER
Selin İcer
Quality - Training & Academy Director
13
MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
13

Contact Center - Industry News

Interested in contributing News? Submit Them Online Here

Showing 6271 to 6284 of 6284 News Items


Welsh Ambulance Service Awarded Centre of Excellence Status
The Welsh Ambulance Service’s control rooms are among the best in the world, it has been confirmed.
uk flagDate Posted: December 2, 2020 7:38 PM
Bahrain's Al Salam Hospital Picks Silah for Contact Centre Services
Al Salam Specialist Hospital has signed a partnership deal with Silah Gulf towards provision of contact centre services.
Bahrain flagDate Posted: December 2, 2020 5:27 PM
MOH's Call Centre Services Restored After Maintenance Work
The Ministry of Health (MOH)'s call centre services have been restored as it was interrupted due to maintenance work, MOH announced on Saturday.
Oman flagDate Posted: December 2, 2020 3:16 PM
CESC Helpline 1912 Out of Order
Now, make complaints on WhatsApp number 94489-94999
india flagDate Posted: December 2, 2020 1:05 PM
Japan to Offer Multilingual Service for Coronavirus Helpline
The health ministry said Monday it will launch a multilingual service on its coronavirus telephone helpline ahead of next summer’s Tokyo Olympics and Paralympics.
japan flagDate Posted: December 2, 2020 10:55 AM
Ballarat's ESTA Triple Zero Call Centre Searches for New Recruits
The Emergency Services Telecommunications Authority, or ESTA, is on the lookout for the next crop of calltakers and dispatchers, to help people from across Victoria in their most difficult moments.
australia flagDate Posted: December 2, 2020 8:44 AM
Itaú Unibanco Selects AWS as Its Long-Term Strategic Cloud Provider
Amazon Web Services (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), announced that Itaú Unibanco Holding (NYSE: ITUB), a  Latin American bank, has selected AWS as its long-term strategic cloud provider.
us flagDate Posted: December 2, 2020 6:33 AM
TD Insurance Creates New Highly Skilled Jobs in New Brunswick
Expands footprint in Atlantic Region with Third Client Advice Centre
canada flagDate Posted: December 2, 2020 4:22 AM
Telinta Adds Voicemail Transcription from Google Cloud in over 125 Languages
Voicemail Transcription provides a competitive advantage and new revenue opportunity for ITSPs and VoIP service providers.Telinta’s hosted softswitch platform now includes an API for Google Cloud Voicemail Transcription.
us flagDate Posted: December 2, 2020 2:11 AM
TPx Launches UCx with Cisco Webex to Deliver Unified Communications and Collaboration Experience
TPx announced that its UCx unified communications as a service (UCaaS) application delivers an upgraded user experience leveraging Cisco Webex®...
us flagDate Posted: December 2, 2020
Coronavirus: Outsourcing Row Over New £10m Test & Protect Contract
The Scottish Government has agreed to pay a private company for help with Covid tracing, despite SNP ministers insisting the work is not being outsourced.
scotland flagDate Posted: December 1, 2020 7:12 PM
Now, Dial M.P. Information Commission Helpline for RTI
The helpline will be operational round-the-clock
india flagDate Posted: December 1, 2020 2:24 PM
AI Chatbots are Helping Students Navigate College Admissions
With the help of AI chatbots, high schoolers in Texas can work their way through the college application process with a bit more ease
us flagDate Posted: December 1, 2020 9:36 AM
Lions Club of Grand Cayman Launches Helpline
The Lions Club of Grand Cayman has launched a helpline through which members of the public in need of assistance can directly contact the service organisation.
Cayman_Islands flagDate Posted: December 1, 2020 4:48 AM
Fake Call Centre Operators Duped 86 People from MP
The trio was earlier arrested for fraud in Patiala and Hyderabad.
india flagDate Posted: December 1, 2020

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 31734 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =