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Contact Center - Industry News

Interested in contributing News? Submit Them Online Here

Showing 76 to 90 of 6284 News Items


Vonage Named Platinum Winner for Best CCaaS Solution at Telco Innovation Awards 2024
Vonage Contact Center recognized by Juniper Research for standout features including powerful CRM integrations and its ability to augment AI capabilities
us flagDate Posted: March 15, 2024 10:28 AM
Global Partnership with RingCentral
Eckoh announces it has partnered with RingCentral to enhance global contact centre security.
uk flagDate Posted: March 14, 2024 9:13 PM
Dácil Borges Joins Xdroid as Global Director of Consultancy
Know more about Xdroid's newest expert addition.
belgium flagDate Posted: March 14, 2024 6:01 PM
MHA to Launch Helpline Numbers to Assist Applicants for Indian Citizenship Under CAA
The Ministry of Home Affairs (MHA) said that helpline numbers will be launched soon to assist applicants for Indian citizenship under the Citizenship (Amendment) Act, 2019.
india flagDate Posted: March 14, 2024 2:49 PM
Salesforce Recognises SA Partners
Salesforce has announced the winners of its 2024 South Africa Partner Awards 2024 across nine award categories.
southafrica flagDate Posted: March 14, 2024 11:37 AM
Rural Mental Health Charity to Launch New live Helpline This Month
The You Are Not Alone (YANA) charity has announced that it will launch its new live mental health helpline this month.
uk flagDate Posted: March 13, 2024 11:15 PM
Sigma Connected and BMet Mark Eight-Year Jobs Partnership Success
Sigma Connected and BMet mark eight-year jobs partnership success
uk flagDate Posted: March 13, 2024 9:43 PM
Xdroid lands AEERC Membership
Xdroid becomes a member of the prestigious AEERC in Spain.
belgium flagDate Posted: March 13, 2024 8:10 PM
Fake Call Centre Busted at Kestopur
Bidhannagar cops busted a racket at Kestopurwhich used to collect personal documents from various persons over fraud calls and used them to open bank accounts where they used to park money from an illegal online gaming business they used to operate.
india flagDate Posted: March 13, 2024 6:37 PM
SEDD Organises Customer Experience Training Programme
The Sharjah Economic Development Department (SEDD) organised a training programme entitled "Designing Customer Experience," which included employees from departments involved in service delivery and development.
UAE flagDate Posted: March 13, 2024 5:04 PM
LG Uplus to Provide AI Callbot Solution to Cuckoo Call Centers
LG Uplus Corp. will provide its AI Callbot solution to call centers of Cuckoo Electronics Co. and Cuckoo Homesys Co., the company said on Tuesday.
skorea flagDate Posted: March 13, 2024 3:32 PM
Special Call Centre to Recover Property Tax
PMC has started a special call centre to recover property tax of around Rs8,500 crore.
india flagDate Posted: March 13, 2024 1:59 PM
TTEC Recognized with Great Place to Work® Certifications in 14 Countries
TTEC Holdings, Inc. (NASDAQ: TTEC) announced it has been certified as a Great Place to Work® in 14 countries.
us flagDate Posted: March 13, 2024 12:26 PM
The United Federation of Teachers Partners with Vibrant Emotional Health to Launch Mental Health Helpline
Supporting the mental health of New York City educators is crucial if they are to be at their best to meet the needs of public school students every day
us flagDate Posted: March 13, 2024 10:54 AM
Prescient AI Raises Funds to Help Omnichannel Brands Optimize Ad Spend and Maximize Revenue
Proprietary Machine Learning Models Measure and Predict Impact of Media Campaigns on Direct-to-Consumer and Amazon Sales
us flagDate Posted: March 13, 2024 9:21 AM

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