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ACUITY® by Tyto Athene Partners with MicroAutomation to Launch ACUITY NG 9-1-1 Solution #contactcenterworld Herndon, VA, USA, Feb, 2021 -- Tyto Athene, LLC, a full-service systems integrator and inventor of ACUITY by Tyto Athene, is excited to announce in partnership with MicroAutomation, a provider of contact center and 911 solutions, including Omni911, the launch of the ACUITY Next Generation 9-1-1 Continuity of Operations Plan (COOP) solution. "Adding MicroAutomation and their Omni911 solution to our ACUITY platform is a perfect fit," said Fabian Plath, Vice President of Sales and Business Development at Tyto Athene. "Especially in cases of natural disaster or emergency response, the ACUITY NG 9-1-1 is a secure, quickly deployable solution. ACUITY NG 9-1-1 can operate as a cloud-based standalone system or create a redundant, geo-diverse configuration of your existing 9-1-1 call center. Overall ACUITY NG 9-1-1 provides the latest technology and tools first responders and tactical teams need when facing life or death situations." "We are excited and proud to partner with Tyto Athene in delivering NG 9-1-1 crucial communications capabilities with state of the art technology that is required by their customers who must be able to deliver life-saving services in diverse and challenging environments" said Keith Blackmon, Senior Vice President of Sales and Marketing at MicroAutomation. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, March 1, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |