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RingCentral Now Ranked 1st in All Four Use Cases in the 2021 GartnerĀ® Critical Capabilities for UC as a Service #contactcenterworld Gartner "Critical Capabilities" are attributes that differentiate products/services in terms of their quality and performance. Gartner recommends that users consider these sets of critical capabilities as some of the most important criteria for acquisition decisions. "We rose to the challenge over the past two years to meet what has turned out to be a radical shift in employee communication, interaction and collaboration. As RingCentral has always had a mobile first mentality, we are especially qualified to solve the newer and ever-evolving demands of hybrid work," said Mo Katibeh, president and chief operating officer, RingCentral. "The innovations RingCentral has brought to market over the past 12 months are a testament to the hard work our development teams have put in to rise to this unprecedented challenge. I am extremely proud of all our employees and it’s great to see the recognition by Gartner in the Critical Capabilities report." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, September 9, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |