Samsung Introduces 24-hour Call Center Service
Dhaka, Bangladesh, Feb 3, 2020 -- Smartphone and TV maker Samsung has introduced 24 hours for 365 days call center operational service as the first company in doing so in the related sector in Bangladesh.
The call center went operational from Monday (February 03), said Seungwon Youn, country manager, Samsung Bangladesh.
Seungwon Youn said "We’re constantly finding ways to upgrade and adapt our after-sales service by understanding our local customers’ needs and wants."
As a leader in the digital technology industry, Samsung strives to offer excellence in customer service, which will ultimately drive brand attractiveness among its customers, he added.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, February 6, 2020
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