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Sigma Connected Donates to Help Vulnerable People at Christmas #contactcenterworld Sigma, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors, has given £100 vouchers to 50 people identified through its ReachOut initiative which supports customers who are struggling to manage their bills due to financial, mental health or other personal issues. The company launched ReachOut in 2020 with the initiative gaining international recognition and winning countless awards over the past two years for how it has assisted and signposted vulnerable people to access the best possible support with a range of charities. Gary Gilburd, CEO of Sigma Connected Group said: "I am proud that alongside our clients we are a business which is aware and acts on the big issues affecting people and communities. "Our ReachOut initiative is part of that. It is unique as it allows our Pathfinder team to successfully engage with hundreds of people every week who are struggling to pay their bills. They are people we help to get back on track and therefore we asked the team to identify 50 people who they felt a £100 supermarket voucher would help. "Christmas is a special time but more than anything, I hope it makes things that little bit easier for people we know have had a tough time coping personally, financially or mentally." Sigma Connected is headquartered in Birmingham. It offers contact centre services from its offices across the UK, South Africa and Australia. #contactcenterworld Date Posted: Wednesday, December 14, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |