Orlando, FL, USA, Sept, 2017 -- IR, a global provider of experience management solutions for unified communications and contact centers, announced its automated unified communications (UC) network assessment and testing solution, IR Prognosis UC Assessor, is now delivered as a cloud-based service. Certified by Microsoft and recommended in the Skype Operations Framework, Prognosis UC Assessor also now supports Microsoft Teams in addition to Microsoft Skype for Business.
A comprehensive network assessment is a critical component of any successful UC deployment. It ensures optimal user experience with voice, video, and virtual meeting solutions provided through Microsoft Skype for Business and Microsoft Teams. Prognosis UC Assessor will identify network quality and performance levels according to Microsoft minimum requirements, and will help troubleshoot and remediate identified problem areas across the entire network path.
"In the past, network assessments were a headache because set up was challenging and time-consuming," said James Banach, Practice Development Lead at New Signature, a leading Microsoft partner. "IR Prognosis UC Assessor streamlines the assessment process, providing insights that make deployment or migration fast and easy. Its flexibility also allows us to test multiple locations and manage remotely, so that we can maximize the customer experiences that the transformative business solutions from Microsoft can provide."
"Organizations are investing in cloud-based UC solutions from companies like Microsoft because of their ability to support digital transformation within a business," said John Merakovsky, CEO at IR. "Though, if networks are not properly assessed, user experience of voice, video and virtual meetings can suffer, which in turn can hamper digital transformation efforts. The next generation of Prognosis UC Assessor is delivered from the cloud, cutting down assessment set up time. With the addition of support for Microsoft Teams, organizations can ensure smooth migration or deployment."
Prognosis UC Assessor is available now.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Friday, September 29, 2017
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