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Intrarom & Genesys Receive “Best Partnership for Large Enterprises” Award

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Bucharest, Romania  24 April 2019 -- Intrarom, the Romanian subsidiary of Intracom Telecom, was awarded, together with Genesys, with the "Best Partnership for Large Enterprises Award", during the Romanian Contact Center Awards, an annual event dedicated to people and companies who are within the of Customer Experience industry.

Intrarom and Genesys have supported Romanian companies build a better customer experience through effective integration of applications and functionalities.

"The successful long-term collaboration between the Intrarom & Genesys, has helped both companies in Romania grow and led to notable large-scale Contact Center installations in the Telecom, Banking, & Finance sectors. Having these significant Customer Experience references, Intrarom strives to expand its successful partnership with Genesys in the Customer Experience industry by addressing new verticals and introducing the latest technology along with the highest expertise", stated Mihai Ionescu, Commercial Director, Intrarom.

Apostolos Kemos, Sales Director, South and Central Eastern Europe, at Genesys added: "Genesys is really proud to introduce to the Romanian market the award winning PureCloud solution. The all-in-one architecture of the Genesys™ PureCloud™ platform, enables companies of any size to seamlessly consolidate contact center and business communications infrastructures to reduce complexity, simplify administration, improve efficiency and reduce total cost of ownership running the whole solution to the cloud. Together with Intrarom we are bringing the next generation Customer Experience in the market".

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Date Posted: Thursday, April 25, 2019



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