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Sitel GroupĀ® to Open Multilingual Services Hub in Athens Greece with In-Person and At-Home Operations #contactcenterworld This MAXhub in Athens is a hybrid coworking center, dedicated to in-person collaboration, training and development and employee engagement where associates will work both from home and in-center. In an effort to reverse local unemployment in Athens, Sitel Group plans to designate a majority of the 1,000 openings for local, native-speaking candidates, while still offering positions to incomer applicants as well. "We are so glad to open our first-ever contact center in Greece and are excited that it is a MAXhub, offering our associates more flexibility and a better associate experience through a hybrid working model," said Olivier Camino, Global COO & Co-Founder, Sitel Group. "The Greek market is a strategic decision to serve as a multilingual hub for our clients, especially for the German and Nordic markets. This MAXhub represents our ongoing commitment to the employee experience by creating a place for our people, their families and the community to access the tools and resources needed to stay connected while meeting business growth objectives." "Entering Greece is a pivotal move for us and improves our current language hub footprint and scalability by 50%," said Benedita Miranda, GM Portugal & Greece, Sitel Group. "We will support 24 languages from this site including English, Greek, German, Danish, Norwegian and more." The Athens MAXhub will open in April 2021. The 550-seat, 6,000-square-foot site offers an innovative space where associates can work, learn, grow and connect. The center will feature coworking spaces, a gym, a children’s playroom, a cafeteria, a library and training rooms adhering to COVID-19 protocols and precautions. Associates and their families will have access to socializing areas, computers and wellness spaces enabling Sitel Group to be part of the local community. As a physical extension of Sitel(R) MAX (My Associate Experience), the MAXhub is designed to deliver a consistent and connected employee experience for all employees, whether they’re on-site or working from home. Interested candidates should apply online. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, April 1, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |