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transcosmos China Wins the Contact Center Digital Intelligence Solutions Award #contactcenterworld Started in 2011, this year marks the 13th anniversary of the CTI Forum Editors' Choice Award, the award program is hosted by the CTI Forum, a Chinese online media company which offers information services. The winners were selected after going through screening processes including self-nomination/nomination and experts' reviews, and call-based and on-site surveys about the nominated companies' products and solutions. In addition, industry experts assessed and evaluated the nominated ICT (Information Communication Technology) products and solutions as well as employees based on their abundant experience and deep insights into the industry accumulated over years, while receiving input from various parties in the industry. Highly recognized for its contact center digital intelligence services, transcosmos China won the Contact Center Digital Intelligence Solutions Award. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, May 17, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |