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Intradiem Named Hot Vendor by Aragon Research, Inc. #contactcenterworld Intradiem's AI-powered intelligent contact center (ICC) platform features real-time automation capabilities to efficiently manage contact center workflows and customer service team activities. "We believe our inclusion in the Hot Vendor report by Aragon Research confirms the value of our strong commitment to innovation," said Matt McConnell, CEO of Intradiem. "Our AI-powered automation platform enables companies to be more agile in serving their customers, which provides a critical productivity boost while improving employee engagement and the end-customer experience." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, August 15, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |