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NEC Announces Release of UNIVERGE BLUE® CONNECT ‘WITH’ and ‘FOR’ Microsoft® Teams to the UK Market #contactcenterworld "These two packages come fully integrated with NEC’s recently introduced comprehensive, cloud-based Unified Communications solution, UNIVERGE BLUE CONNECT", says NEC UK & Ireland Sales Director Andrew Cooper. "They combine the best of both solutions by enabling customers to use Microsoft Teams for collaboration and NEC UNIVERGE BLUE CONNECT for business-grade, cloud-based phone system features, such as contact center, and advanced call routing", he continues. Customers can choose between integrating the power of UNIVERGE BLUE CONNECT within the Microsoft Teams application or using a Microsoft Teams-specific version of UNIVERGE BLUE CONNECT to work side-by-side Microsoft Teams to enhance their business communications, depending on their unique business needs. "Microsoft Teams saw a tremendous uptick in user adoption in 2020 and succeeding months. Knowing that many of our customers use Microsoft Teams, developing a solution that complements Microsoft Teams was a natural next step for our UNIVERGE BLUE CONNECT platform," said Ram Menghani, President of Product Development for NEC Enterprise Communications Technologies. "By combining the strengths of UNIVERGE BLUE and Microsoft Teams, our customers get the best of both products with industry-leading cloud-based collaboration, contact center, and telephony capabilities." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, August 16, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |