#contactcenterworld

Avon, OH, USA, Apr, 2022 -- Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Talkdesk(R), Inc., a global cloud contact center provider for customer-obsessed companies, to provide contact center solutions that organizations can leverage to unlock the potential of delivering great customer experiences (CX).

Through this partnership, Jenne Cloud Services Brokerage’s agents now will have access to the full suite of Talkdesk cloud contact center solutions, including the company’s flagship solution Talkdesk CX Cloud™. By combining enterprise performance at scale with consumer simplicity, Talkdesk CX Cloud allows companies to easily adapt contact center operations to the evolving needs of customers, customer service, and sales teams, resulting in increased productivity, customer satisfaction, and cost savings.

"Talkdesk offers the ability to create better customer experiences," said Shawn Berry, sr. vice president of global cloud sales, Jenne Cloud Services Brokerage. "They have a strong commitment to continuous innovation, making them one of the leaders in Contact Center as a Service solutions worldwide. Their dedicated channel team is committed to helping their partners grow. We look forward to offering Talkdesk CCaaS to Jenne’s valued agent partners to help them deliver a best in class CCaaS solution."

"The customer experience is fast eclipsing the products and services that organizations provide to become the key driver in building brand trust and loyalty," said Chad Haydar, global vice president of channel, Talkdesk. "Organizations are increasingly recognizing this and evolving their contact centers into a strategic resource for powering better customer experiences. Jenne Cloud Services Brokerage is committed to helping businesses make that transformation and create better customer engagements with a Talkdesk solution best suited to their unique needs and CX goals."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Monday, April 11, 2022