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Call Centre Duping People in Name of Cheap Government Loans Busted in Delhi #contactcenterworld The prime accused has been identified as Saleem Khan, who had hired two other females to run a fake call centre. The fraud came to light when a case was registered at the Cyber Police station on the complaint of Dinesh, a resident of Delhi, on May 2. The complainant alleged that he received a message from an unknown mobile number that he would get Pradhan Mantri (PM) Mudra Loan of Rs 2 lakhs at 50 per cent discount. Thereafter, the complainant contacted him at the given mobile number and the accused asked him to send a copy of documents on WhatsApp and Rs 1200 as a registration fee. The complainant provided his documents through WhatsApp. CUSTOMER DUPED Later on, the accused induced the complainant to transfer Rs 8950 in the name of insurance. The victim alleged that he was asked to transfer Rs 18,500 as other government fees to get his loan approved. The complainant alleged that he was asked to pay more money to get his loan cleared only to realise that he had been duped. During the investigation, an enquiry was conducted into the matter and details from the concerned beneficiary bank were obtained and thoroughly scrutinised. Acting on a tip-off, a police team raided a location in Uttam Nagar area where a fake call centre was being operated and three people were apprehended. Police also recovered eight mobile phones, one laptop, incriminating documents and one SIM card from the centre. MODUS OPERANDI During the interrogation, it was found that the accused, Saleem Khan, was the main mastermind of this fake call centre and he hired two other females to run it. They used to publish advertisements on social media and paste posters with lucrative offers in the name of ‘Pradhan Mantri Mudra Loan’. They used to collect documents such as Aaadhar cards, PAN cards and cancelled cheques of innocent persons on WhatsApp on the pretext of providing them with loans. Thereafter, they used to get the amount transferred in the name of clearance fee, registration fee or taxes. Further efforts are being made to trace their possible involvement in other complaints also and their accounts details are being scrutinised. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, June 17, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |