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eGain Launches AssistGPT, Solution to Automate Knowledge for Customer Engagement #contactcenterworld An integral part of the eGain Knowledge Hub and powered by Generative AI out of the box, AssistGPT is a comprehensive zero-code solution for Knowledge Automation. "Generative AI takes effort out of knowledge management. KM offers reliable content, business controls, and analytics for generative AI," said Ashu Roy, eGain CEO. "Together, they deliver transformational value in customer engagement." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, September 26, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |