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StarTele Logic Enters into African Market with Ucall #contactcenterworld For StarTele, the challenge was to help Ucall design a platform that's easily scalable and adaptable to emerging technologies so that it can meet the needs of its end customers by personalizing their preferences seamlessly. The company took a streamlined approach with industry-specific solutions, agile custom offerings with a list of tech tools, and backed it with steady expert support to overcome any disruptions. Speaking of the association, Umesh Pande, CEO, StarTele Logic commented, "Our core offerings are technology-driven and Ucall's need for a nimble and agile Contact Centre Solution challenged us to come up with only the best. The aim was to deliver a stellar platform that is replete with comprehensive solutions that can benefit Ucall and its end customers alike." "StarTele with its full-stack technology development services has helped position our contact center solutions as per the innovative requirements of the times. Today, we have a full-bodied operating platform aiding our existing offerings and servicing our customers, we thank StarTele for understanding our needs and delivering it astutely," said- Paulo Tavares - IT Director - Ucall, Angola. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, March 8, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |