#contactcenterworld

Every year, 11 February is a day to celebrate all those who contribute to the emergency services chain.

For #112Day2021, and after one of the most challenging and difficult years for these professionals, the European Emergency Number Association (EENA) proposes the creation of a #thankyouchain.

Through this chain, citizens can acknowledge the extensive and unconditional work of these professionals by sharing their stories.

We want to know your story and most importantly, we want to know the story of those who saved you.

We also encourage emergency services to share with us the stories that impacted them most during a working shift.

What can citizens do?

Citizens can acknowledge the dedicated work of emergency professionals by sharing their stories and saying thank you ! (e.g. sharing an example of the incredible work of emergency services that they have experienced or a story of themselves/someone they know being rescued/cared for)

What can public safety professionals do?

• You can join the #thankyouchain by thanking other emergency professionals for their dedication and hard work (perhaps someone in your team or a specific service which you feel deserves special recognition).

• You can share a story that has impacted you most during a working shift over the last year (or several stories). This will give a chance for your voice to be heard and for people to understand the reality of working in the emergency field.

Don't forget to use hashtags #112Day2021 #thankyouchain (and please wait until 11 February to post!) Please also tag EENA so that we can help share your message (Twitter: @112_sos , Facebook: @112emergency , LinkedIn: EENA 112).

#contactcenterworld

Date Posted: Wednesday, February 10, 2021