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Sydney, Australia, Nov 22, 2021 -- Dialpad Inc., a provider in AI-powered communication and collaboration, announced it is bringing localized Direct Inward Dialing (DID) and SMS support to businesses operating in Australia. Dialpad customers can now take advantage of unlimited calls and text messaging. DID is a communications feature that allows organizations to assign personal business phone numbers to each employee—without needing a separate physical phone line for each.

"As a Dialpad Partner we really enjoy working with the Dialpad team who are laser-focused on delivering world-class business communications and the best customer experiences," said Artemi Kelly, Director, Untangled. "The addition of mobile DID and SMS to the Dialpad platform will be a game-changer for Dialpad and its customers in Australia, where the need for feature-rich, reliable and affordable communications solutions continues to rise across all industries."

"Hybrid work is here to stay and businesses need reliable, secure communications solutions to keep operations running smoothly. At Dialpad, we believe you don’t need ten different tools to do so. Instead of making businesses purchase separate apps for calling, video meetings and customer experience, we bring everything together into one simple and intuitive platform that leverages the power of AI to transform the way you work," said Gerard D’Onofrio, Australia Country Manager, Dialpad. "We are excited to bring unlimited domestic calling and texting for our customers and to deliver an optimal communication and collaboration experience."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Wednesday, November 24, 2021