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Observe.AI Appoints Sendhil Jayachandran as Chief Marketing Officer #contactcenterworld In his role as Observe.AI CMO, Sendhil Jayachandran will lead corporate, product, and revenue growth marketing as the company accelerates on its path of delivering AI-empowered technology to transform the contact center. The appointment of Sendhil Jayachandran as CMO follows a year of expansion that included a boost in revenue, a Series B funding round, and the hiring of more than 100 new employees, including most recently a VP of Channel. "Sendhil has an incredibly impressive track record of success through his career and will be an excellent fit to lead Observe.AI’s marketing efforts as CMO," said Swapnil Jain, CEO, Observe.AI. "We’re looking forward to welcoming Sendhil to our leadership team and leveraging his expertise to continue to grow as an organization." Jayachandran comes to Observe.AI with more than 18 years of marketing and product leadership experience. Previously, he served as CMO for xMatters where he repositioned the company to tackle the Enterprise DevOps market and built the organization’s ecosystem marketing strategy, resulting in a Series D funding round. Prior to xMatters, he held several marketing and product leadership roles at startups along with global enterprises including Salesforce and KACE (acquired by Dell).. "I’m thrilled to be joining the Observe.AI leadership team during an exciting period of growth," said Sendhil Jayachandran. "Observe.AI’s industry leading technology empowers enterprises to re-imagine customer service and deliver stellar experiences. The organization has a tremendous opportunity to build on its current trajectory and bring Contact Center AI to the broader market.. " #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, April 30, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |