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transcosmos Releases Data-driven Multi-channel Outbound Services

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Tokyo, Japan, Jan 18, 2021 -- transcosmos inc. hereby announces that the company has started to provide data-driven multi-channel outbound services that will enhance customer experience and expand sales by blending the company's operational expertise developed through its numerous call center outbound service records and digital marketing capabilities.

With its data-driven multi-channel outbound services that merge human and digital, transcosmos makes attractive suggestions and offers tailored to the needs and lifestyle of customers via multiple channels, evolving from one-size-fits-all service approach that relies on agents' capability. In addition, transcosmos will serve clients in boosting customer experience and growing their businesses by executing so-called moment marketing, which embraces the moments where customers show a high interest in clients' brand and offers.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Wednesday, January 20, 2021



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