© ContactCenterWorld.com
www.ContactCenterWorld.com

GfTD Supports Rapid Workforce Expansion with Astea's FSM Platform

#contactcenterworld

Horsham, PA, USA, Sept, 2019 -- Astea International Inc., a global provider of field service management (FSM) and mobility solutions, announced that GfTD, a German full-service company for the telecommunications market, entrusted Astea's industry expertise and its Alliance Enterprise™ FSM platform to support its workforce expansion, streamline its largescale operation and ensure uninterrupted 24/7 operation of its customers' mission-critical communication systems.

In addition to the capabilities it gains through Astea's Alliance Enterprise platform, GfTD also selected Astea as its FSM technology partner due to the company's speed of implementation and the unparalleled expertise of the Astea service and integration teams.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Tuesday, September 17, 2019



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.