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Tokyo, Japan, June, 2022 -- transcosmos inc. hereby announces that the company has set up and launched a dedicated booth for support desks for its home-based contact centers with the aim of further spreading such centers. With the support desk, transcosmos offers a wide range of support services on overall home-based operations. Specifically, the company has enhanced its information security management function to address security related challenges that home-based contact centers face, provides helpdesk services to assist home-based agents in solving issues related to PCs and accessories, and helps supervisors manage agent performance. Ultimately, the support desk will guarantee stable home-based contact center operations. #contactcenterworld
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com Date Posted: Friday, June 3, 2022
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