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Exotel Recognised as the CX Contact Centre Solution of the Year #contactcenterworld The awards, held in held in conjunction with Khaleej Times CX Evolve Summit, served as a platform to honour and celebrate the best practices and strategies employed by businesses and individuals in the GCC region. The occasion brought together a community of CX Champions dedicated to pushing the boundaries of customer experience excellence. Among the winners was Exotel, recognised as CX Seamless Contact Center Solution of the Year. In a statement, Exotel said its mission is to create a world where brands and their consumers are no strangers, more like friends. Their omnichannel contact centre, communication API suite, and conversational AI converge to create a platform that facilitates Connected Customer Conversations at an unparalleled scale, speed, and ubiquity. The CX Evolve Customer Experience Awards 2023 celebrated excellence, innovation, and commitment to delivering outstanding customer experiences. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, September 15, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |