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NICE Actimize Cloud-Based SURVEIL-X Wins RegTech Asia Insight Awards 2021 for Best e-Comms Surveillance Solution #contactcenterworld The NICE Actimize Communications Surveillance solution uses Natural Language Processing (NLP) and machine learning models tuned for financial markets to more accurately extract conversations’ insights and pinpoint suspicious electronic and voice communications. "Providing virtually all communication surveillance coverage requirements in one solution, NICE Actimize’s powerful SURVEIL-X Communication monitors regulated employee communications across all voice and electronic communication channels – turrets, desktop phones, mobile, email, instant messaging, chat, texts, social media, unified communications, and even document attachments," stated Chris Wooten, Executive Vice President, NICE. "We thank the judges and voters for the RegTech Asia Insight Awards for acknowledging the innovation in our Communication Surveillance solution." "Many congratulations to NICE Actimize for winning Best e-Comms Surveillance Solution in our inaugural RegTech Insight Awards APAC 2021. It’s a real vote of confidence from across our readership of 30,000+ senior technology officers and RegTech specialists, who selected NICE Actimize as the clear winner in a very competitive field," said Andrew Delaney, President and Chief Content Officer of A-Team Group, which hosts the RegTech Insight Awards. With this year's inaugural competition, the 2021 RegTech Asia Insight Awards honored leading technologies and vendors in a range of regulatory technology categories. The RegTech Asia Awards evaluation criteria for shortlisting considered depth of involvement in capital markets, relevance of a solution or service to a selected award category, and the potential interest of a solution or service to the publications' RegTech community. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, November 9, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |